Category: eLearning Case Studies
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How a Retail Loss Prevention Security Organization Used Compliance Training to Track Shrink Signals and Intervention Quality Together
This case study follows a security organization in retail loss prevention that implemented a role‑based Compliance Training program to drive consistent, safe actions on the sales floor. By pairing the training with the Cluelabs xAPI Learning Record Store to centralize learning signals, interventions, and POS/inventory alerts, leaders gained a single view to track shrink signals… Read full article
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How a Department and Specialty Stores Retailer Implemented Predicting Training Needs and Outcomes to Track Fewer Edits and Healthier Basket Metrics
This case study profiles a department and specialty stores retailer that implemented Predicting Training Needs and Outcomes to pinpoint skill gaps and deliver targeted, in-the-flow learning. By linking training activity with POS and e-commerce KPIs, the program helped managers coach precisely and associates act quickly. The result: the organization tracked fewer edits and achieved healthier… Read full article
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Wind And Solar O&M Provider Standardizes Shift Notes And Evidence Photos Across Crews With Upskilling Modules And xAPI
A wind and solar operations and maintenance provider implemented targeted Upskilling Modules—embedded in the workflow and instrumented with the Cluelabs xAPI Learning Record Store (LRS)—to fix inconsistent field documentation. The solution standardized shift notes and evidence photos across crews, producing consistent, audit‑ready records while reducing rework and speeding handoffs. Executives and L&D teams will see… Read full article
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Institutional Real Estate Owner Aligns Messaging Across Property Managers and Markets With Tests and Assessments
This case study profiles an institutional owner in the real estate industry that implemented Tests and Assessments—supported by an xAPI Learning Record Store—to align messaging across property managers and markets. Through short, scenario-based evaluations and knowledge checks instrumented with the Cluelabs xAPI LRS, leaders tracked consistency by pillar, market, and role, then assigned targeted refreshers.… Read full article
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How a Public-Sector Parks & Recreation Safety Team Used Tests and Assessments to Achieve Calm, Inclusive Event Communication
This case study shows how a public-sector Parks & Recreation Safety organization implemented Tests and Assessments—supported by the Cluelabs AI Chatbot eLearning Widget—to help frontline staff practice calm, inclusive event communication during crowded community events. It walks through the industry context and staffing challenges, the competency map behind scenario-based assessments and fast feedback, and the… Read full article
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In-House Brand Team in PR and Communications Uses Advanced Learning Analytics to Keep Brand Voice Coherent Across Regions and Agencies
An in-house brand team in the public relations and communications industry implemented Advanced Learning Analytics to fix fragmented training and inconsistent messaging, ultimately keeping the brand voice coherent across regions and partner agencies. By mapping brand-voice competencies, aligning content to standards, and embedding the Cluelabs AI Chatbot eLearning Widget as an on-demand Brand Voice Coach,… Read full article
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K–12 Education Service Agency Ties Learning to Regional Attendance and Climate Trends With Engaging Scenarios
This case study shows how a K–12 Education Service Agency in primary and secondary education implemented Engaging Scenarios to transform professional learning and directly link training to regional attendance and school climate trends. Using the Cluelabs xAPI Learning Record Store to capture scenario choices, proficiency, and completion—tagged by region, role, and grade band—and to ingest… Read full article
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Ballot Measure Committees Align Print And Digital Disclosures With Collaborative Experiences And The Cluelabs AI Chatbot
Facing shifting state and platform rules, a political organization running Ballot Measure Committees implemented Collaborative Experiences and the Cluelabs AI Chatbot eLearning Widget as a just-in-time Disclosure Coach to standardize compliance in the flow of work. The program aligned disclosures across print and digital, boosted first-pass approvals, and cut rework and turnaround times. Read full article
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Pharmaceuticals Company’s Pharmacovigilance and Safety Operations Cut Narrative Edits and Case Cycle Time With Situational Simulations
This case study highlights how a pharmaceuticals company’s pharmacovigilance and safety operations implemented Situational Simulations—instrumented with xAPI and the Cluelabs xAPI Learning Record Store—to mirror end‑to‑end case handling and target coaching where it mattered. By aligning learner event data with operational KPIs, the team reduced narrative edits and shortened case cycle time while maintaining quality… Read full article
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