Category: elearning for hospitality

  • How Vacation Rental Managers Used Microlearning Modules to Standardize Cleans With Photo-Checked Resets

    ,

    This case study shows how a hospitality organization of vacation rental managers implemented Microlearning Modules—paired with mobile SOP checklists and the Cluelabs xAPI Learning Record Store—to achieve standardized cleans with photo-checked resets. The approach solved inconsistent turnover standards and limited verification by delivering bite-sized, phone-friendly training and xAPI-enabled photo evidence tied to each reset. Results… Read full article

  • Hospitality Spa, Pool and Recreation Operation Uses Automated Grading and Evaluation to Standardize Sanitation and Safety Checks

    ,

    This case study profiles a hospitality organization running spa, pool and recreation facilities that implemented Automated Grading and Evaluation, supported by the Cluelabs xAPI Learning Record Store, to standardize sanitation and safety checks across properties. By turning SOPs into competency-based assessments with automated scoring and real-time analytics, managers gained clear visibility, faster coaching and audit-ready… Read full article

  • A Multisite Hospitality Spa, Pool, and Recreation Operation Standardizes Sanitation and Safety Checks With Automated Grading and Evaluation

    ,

    This case study profiles a hospitality organization operating spas, pools, and recreation facilities that implemented Automated Grading and Evaluation—supported by the Cluelabs xAPI Learning Record Store—to standardize sanitation and safety checks across all locations. By converting SOPs into auto-scored practicals and mobile micro-checks and centralizing performance data for real-time dashboards and audit-ready reports, the business… Read full article

  • Boutique and Lifestyle Hotels Elevate Personalized Service With Role-Plays Using Advanced Learning Analytics

    ,

    This case study follows a hospitality organization operating boutique and lifestyle hotels that implemented Advanced Learning Analytics to raise service consistency and elevate personalized service with role-plays. Pairing analytics with the Cluelabs AI Chatbot eLearning Widget, the team unified learning data, mapped role-specific skills, and delivered AI-driven practice scenarios that fed back into dashboards for… Read full article

  • Hospitality Case Study: Demonstrating ROI for Vacation Rental Managers

    ,

    This case study shows how a hospitality operator of vacation rentals implemented a Demonstrating ROI learning strategy to tie training directly to operational metrics like property turn time and damage claims. Using the Cluelabs xAPI Learning Record Store to capture course and field data, leaders built ROI dashboards, cohort comparisons, and targeted refreshers to address… Read full article