The eLearning Blog

Category: elearning for hospitality

  • How a Hospitality Resorts & Destination Properties Operator Used Real-Time Dashboards and Reporting to Safely Practice Outage and Severe-Weather Scenarios

    ,

    An organization operating resorts and destination properties in the hospitality industry implemented Real-Time Dashboards and Reporting—paired with AI-Powered Role-Play & Simulation—to enable teams to safely practice outage and severe-weather scenarios. By feeding live occupancy, weather alerts, and generator data into short, shift-friendly drills, the program produced faster first actions, more consistent guest updates, and clear… Read full article

    Written by

    elearning

  • How Vacation Rental Managers Used Microlearning Modules to Standardize Cleans With Photo-Checked Resets

    ,

    This case study shows how a hospitality organization of vacation rental managers implemented Microlearning Modules—paired with mobile SOP checklists and the Cluelabs xAPI Learning Record Store—to achieve standardized cleans with photo-checked resets. The approach solved inconsistent turnover standards and limited verification by delivering bite-sized, phone-friendly training and xAPI-enabled photo evidence tied to each reset. Results… Read full article

    Written by

    elearning

  • Hospitality Spa, Pool and Recreation Operation Uses Automated Grading and Evaluation to Standardize Sanitation and Safety Checks

    ,

    This case study profiles a hospitality organization running spa, pool and recreation facilities that implemented Automated Grading and Evaluation, supported by the Cluelabs xAPI Learning Record Store, to standardize sanitation and safety checks across properties. By turning SOPs into competency-based assessments with automated scoring and real-time analytics, managers gained clear visibility, faster coaching and audit-ready… Read full article

    Written by

    elearning

  • A Multisite Hospitality Spa, Pool, and Recreation Operation Standardizes Sanitation and Safety Checks With Automated Grading and Evaluation

    ,

    This case study profiles a hospitality organization operating spas, pools, and recreation facilities that implemented Automated Grading and Evaluation—supported by the Cluelabs xAPI Learning Record Store—to standardize sanitation and safety checks across all locations. By converting SOPs into auto-scored practicals and mobile micro-checks and centralizing performance data for real-time dashboards and audit-ready reports, the business… Read full article

    Written by

    elearning

  • Boutique and Lifestyle Hotels Elevate Personalized Service With Role-Plays Using Advanced Learning Analytics

    ,

    This case study follows a hospitality organization operating boutique and lifestyle hotels that implemented Advanced Learning Analytics to raise service consistency and elevate personalized service with role-plays. Pairing analytics with the Cluelabs AI Chatbot eLearning Widget, the team unified learning data, mapped role-specific skills, and delivered AI-driven practice scenarios that fed back into dashboards for… Read full article

    Written by

    elearning

  • Hospitality Case Study: Demonstrating ROI for Vacation Rental Managers

    ,

    This case study shows how a hospitality operator of vacation rentals implemented a Demonstrating ROI learning strategy to tie training directly to operational metrics like property turn time and damage claims. Using the Cluelabs xAPI Learning Record Store to capture course and field data, leaders built ROI dashboards, cohort comparisons, and targeted refreshers to address… Read full article

    Written by

    elearning