The eLearning Blog

Category: elearning for hospitality

  • A Multisite Hospitality Spa, Pool, and Recreation Operation Standardizes Sanitation and Safety Checks With Automated Grading and Evaluation

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    This case study profiles a hospitality organization operating spas, pools, and recreation facilities that implemented Automated Grading and Evaluation—supported by the Cluelabs xAPI Learning Record Store—to standardize sanitation and safety checks across all locations. By converting SOPs into auto-scored practicals and mobile micro-checks and centralizing performance data for real-time dashboards and audit-ready reports, the business…

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    elearning

  • Boutique and Lifestyle Hotels Elevate Personalized Service With Role-Plays Using Advanced Learning Analytics

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    This case study follows a hospitality organization operating boutique and lifestyle hotels that implemented Advanced Learning Analytics to raise service consistency and elevate personalized service with role-plays. Pairing analytics with the Cluelabs AI Chatbot eLearning Widget, the team unified learning data, mapped role-specific skills, and delivered AI-driven practice scenarios that fed back into dashboards for…

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    elearning

  • Hospitality Case Study: Demonstrating ROI for Vacation Rental Managers

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    This case study shows how a hospitality operator of vacation rentals implemented a Demonstrating ROI learning strategy to tie training directly to operational metrics like property turn time and damage claims. Using the Cluelabs xAPI Learning Record Store to capture course and field data, leaders built ROI dashboards, cohort comparisons, and targeted refreshers to address…

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    elearning