Category: elearning for legal services
-
Full-Service Law Firm Standardizes DMS and Versioning via Assistants with Feedback and Coaching
Facing inconsistent document workflows, a full-service law firm implemented a firmwide Feedback and Coaching program to establish simple standards and coach daily habits across partners, associates, and assistants. With assistants at the center and a “DMS Coach” powered by the Cluelabs AI Chatbot eLearning Widget providing point-of-need answers, the firm standardized its DMS and versioning… Read full article
Written by
-
Court Reporting and Transcription Provider Uses Advanced Learning Analytics to Track Turnaround Times and Error Rates
This case study profiles a court reporting and transcription provider in the legal services industry that implemented Advanced Learning Analytics, anchored by the Cluelabs xAPI Learning Record Store, to unify training, production, and QA data. The initiative enabled leaders to reliably track turnaround times and error rates by person, team, and case type, creating clear… Read full article
Written by
-
How a Boutique Legal Services Firm Used Feedback and Coaching (Plus a Chatbot) to Scale Best‑Practice Checklists Across Matters
This case study shows how a boutique, subject‑matter firm in the legal services industry implemented a Feedback and Coaching program, supported by the Cluelabs AI Chatbot eLearning Widget, to scale best‑practice checklists across matters. By building real‑time coaching touchpoints into the matter lifecycle and turning partner know‑how into a point‑of‑need assistant, the firm improved consistency,… Read full article
Written by