Category: elearning for legal services

  • How a Boutique Legal Services Firm Used Feedback and Coaching (Plus a Chatbot) to Scale Best‑Practice Checklists Across Matters

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    This case study shows how a boutique, subject‑matter firm in the legal services industry implemented a Feedback and Coaching program, supported by the Cluelabs AI Chatbot eLearning Widget, to scale best‑practice checklists across matters. By building real‑time coaching touchpoints into the matter lifecycle and turning partner know‑how into a point‑of‑need assistant, the firm improved consistency,…