Category: elearning for luxury goods and jewelry
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Authorized Watch & Jewelry Dealers Use Games & Gamified Experiences to Track CSAT and Secondary Sales
This case study examines how a network of Authorized Watch & Jewelry Dealers in the luxury goods and jewelry industry implemented Games & Gamified Experiences to build frontline skills without pulling teams off the sales floor. With the Cluelabs xAPI Learning Record Store as the data backbone, the organization unified training, POS, and survey data…
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Luxury Auction House Elevates VIP Salon Etiquette and Preview Consistency With Microlearning Modules and the Cluelabs AI Chatbot eLearning Widget
A luxury goods and jewelry auction house faced tight sale cycles and dispersed specialists that put consistency at risk. The organization implemented Microlearning Modules and embedded the Cluelabs AI Chatbot eLearning Widget as a VIP client simulator, enabling specialists to practice event previews and VIP salon etiquette with instant, context-aware feedback. The approach delivered faster…
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