The eLearning Blog

Category: elearning for machinery

  • How a Mining and Construction Equipment Company Used Tests and Assessments to Enable Avatar-Based Service Escalation Practice

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    A machinery organization in the Mining & Construction Equipment industry implemented Tests and Assessments as the core of its learning strategy, enabling frontline technicians to practice service escalation in avatars. Built on a clear competency model and powered by the Cluelabs xAPI Learning Record Store for granular analytics, the program reduced guesswork, standardized escalation decisions,… Read full article

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    elearning

  • Heavy Machinery Company Correlates Training to Uptime and Warranty Costs With Collaborative Experiences and the Cluelabs xAPI LRS

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    This case study profiles a Mining and Construction Equipment provider that implemented Collaborative Experiences integrated with the Cluelabs xAPI Learning Record Store. By tagging learning by asset, site, and role and joining it with telematics, CMMS, and claims data, the team correlated training participation with equipment uptime and warranty costs, enabling near real-time dashboards and… Read full article

    Written by

    elearning

  • Machinery Dealers and Distributors Use Demonstrating ROI to Track Turnaround and Revisit Rates

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    This article profiles a machinery dealers and distributors organization that implemented a Demonstrating ROI strategy in its learning and development program, enabling the business to track turnaround time and revisit rates across branches and product lines. By aligning training to field KPIs and unifying learning and service data—powered by the Cluelabs xAPI Learning Record Store—the… Read full article

    Written by

    elearning