The eLearning Blog

Author: elearning

  • Demonstrating ROI in Government Administration Finance & Procurement: Standardizing Grant Lifecycle Tracking

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    In the government administration industry, a finance and procurement function used a Demonstrating ROI learning strategy to tackle fragmented grant oversight and inconsistent processes. The team built grant lifecycle modules (pre-award, award, post-award, closeout) and, with the Cluelabs xAPI Learning Record Store, linked training engagement to on-the-job milestones, giving leaders real-time visibility into adoption, cycle…

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    elearning

  • Hospitality Case Study: Demonstrating ROI for Vacation Rental Managers

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    This case study shows how a hospitality operator of vacation rentals implemented a Demonstrating ROI learning strategy to tie training directly to operational metrics like property turn time and damage claims. Using the Cluelabs xAPI Learning Record Store to capture course and field data, leaders built ROI dashboards, cohort comparisons, and targeted refreshers to address…

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    elearning

  • Nonprofit and Public Interest Communications: Performance Support Chatbots Drive Calm, Transparent Rapid Response

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    This case study examines how a nonprofit team in the public relations and communications industry implemented Performance Support Chatbots to deliver just-in-time checklists, message templates, tone prompts, and in-flow approvals inside Slack, Teams, and their CMS. Paired with the Cluelabs xAPI Learning Record Store (LRS) for real-time visibility and audit-ready after-action data, the approach improved…

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    elearning

  • Entertainment Industry Case Study: How Film and TV Production Studios Used Engaging Scenarios To Cut On-Set Safety Incidents

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    In the entertainment industry’s film and TV production studios, rotating crews, shifting locations, and tight schedules create high safety stakes. This case study shows how the organization implemented Engaging Scenarios as set-specific microlearning, delivered via QR codes and mobile access and tracked with the Cluelabs xAPI Learning Record Store, to drive timely, role-based decisions on…

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    elearning

  • Game Studio Case Study in the Computer Software Industry: Boosting Build Stability With Auto-Generated Quizzes and Exams

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    This executive case study profiles a game studio in the computer software industry that embedded Auto-Generated Quizzes and Exams into its CI pipeline as on-the-job microlearning and friendly checks. Paired with analytics from the Cluelabs xAPI Learning Record Store, the approach surfaced top missed items, aligned gating thresholds to risk, and steadily improved build health.…

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    elearning

  • Security Industry Case Study: Tests and Assessments Power Dignity‑First Communications in Corporate Security (GSOC + Physical)

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    An organization in the security industry, operating a corporate security function with GSOC and physical teams, implemented a Tests and Assessments training solution supported by the Cluelabs AI Chatbot eLearning Widget to standardize clear, dignity‑first incident notices under pressure. The case details the challenges of busy operations, the assessment‑led strategy with scenario drills, and the…

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    elearning

  • Health And Wellness Fitness Chain Cuts Onboarding Time With 24/7 Learning Assistants And Role-Based Playlists

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    A multi-location organization in the health and wellness industry—specifically a health club and fitness chain—implemented 24/7 Learning Assistants paired with role-based 30-day playlists to provide just-in-time, on-device guidance for front desk, sales, and training teams. Powered by the Cluelabs xAPI Learning Record Store, the program delivered real-time insights tied to operational KPIs, enabling leaders to…

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    elearning

  • Higher Education Bursar & Student Accounts: Microlearning Modules Boost Disclosure Quality and Confidence

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    This case study shows how a higher education Bursar & Student Accounts team implemented microlearning modules with realistic role-plays—powered by the Cluelabs AI Chatbot eLearning Widget—to standardize compliance disclosures in student financial conversations. The approach delivered faster onboarding, fewer escalations, and more consistent, accurate disclosures across phone, chat, and email. It also outlines implementation steps,…

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    elearning

  • Health and Wellness Boutique Studios Use Situational Simulations to Grow Retail Attach

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    In the health and wellness industry, a network of boutique HIIT and cycling studios implemented Situational Simulations—supported by the Cluelabs xAPI Learning Record Store—to turn everyday conversations into coached retail moments and grow attach. By mapping member journeys, building realistic branching scenarios, and enabling five-minute manager huddles, the team created a practice-and-coaching flywheel that delivered…

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    elearning

  • How a D2C and Ecommerce Consumer Goods Brand Used Microlearning Modules to Cut Returns and Lift CSAT

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    Facing fast product cycles and seasonal surges, a consumer goods D2C/ecommerce operation replaced long courses with role-based Microlearning Modules delivered in the flow of work. By instrumenting every lesson with the Cluelabs xAPI Learning Record Store and syncing to BI, the team linked training to lower returns and higher CSAT by agent and SKU, while…

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    elearning