Author: elearning

  • How an In‑House Legal and Compliance Team at a VC/PE Firm Used Compliance Training to Spot Wall and Wording Drift With AI Review

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    An in-house Legal & Compliance team at a venture capital and private equity firm implemented a role-based Compliance Training program, supported by an AI review layer, to tighten everyday communications and align them with policy. Leveraging the Cluelabs AI Chatbot eLearning Widget as a Compliance Language Checker, the initiative helped teams spot wall and wording… Read full article

  • MVNO Case Study: Fewer Bounced Tickets and Cleaner Bridges Through Scenario Practice and Role-Play

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    In this telecommunications case study, a mobile virtual network operator (MVNO) implemented Scenario Practice and Role-Play to strengthen triage, handoffs, and incident-bridge communication. Supported by the Cluelabs xAPI Learning Record Store to track decision-level performance, the program delivered measurable operational gains—fewer bounced tickets and cleaner bridges—while enabling targeted coaching where it mattered most. Read full article

  • How a Diversity Recruiting Firm Used Collaborative Experiences and an xAPI LRS to Track Equitable Progress With Transparent Metrics

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    Facing inconsistent inclusive hiring and siloed training, a diversity recruiting firm implemented Collaborative Experiences—cohort learning, scenario labs, and peer feedback—instrumented with the Cluelabs xAPI Learning Record Store to capture behavior in real time. This solution created a shared vocabulary and transparent dashboards by cohort and role, enabling leaders to track equitable progress with clear, audit-ready… Read full article

  • How a Semiconductor OSAT Logistics & MCT Operation Aligned Traveler Formats and Accelerated Handoffs With Scenario Practice and Role-Play

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    This case study shows how a semiconductor OSAT Logistics & MCT operation implemented Scenario Practice and Role-Play, instrumented with the Cluelabs xAPI Learning Record Store, to align traveler formats with fab expectations. By rehearsing real handoffs and using data to target fixes, the team reduced traveler rejections at fab intake and sped up cross-functional handoffs.… Read full article

  • How a Distribution & Logistics Security Operation Used Feedback and Coaching to Cut Repeat Incidents and Prove Training Impact

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    A multi-site distribution and logistics security operation implemented a Feedback and Coaching program, supported by the Cluelabs xAPI Learning Record Store, to turn incident debriefs into on-the-job coaching and targeted micro-learning. By connecting coaching, training, and incident data, the organization correlated training to fewer repeat issues, faster time to coaching, and more consistent shift performance.… Read full article

  • Department & Specialty Stores Operation Delivers Fewer Edits and Healthier Basket Metrics With Problem-Solving Activities

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    This case study shows how a Department & Specialty Stores operation implemented scenario-based Problem-Solving Activities to tackle everyday checkout decisions and improve performance. By pairing realistic practice with the Cluelabs xAPI Learning Record Store to connect learning data to POS outcomes, the team achieved fewer edits and healthier basket metrics while building a scalable playbook… Read full article

  • Environmental Consulting and Monitoring Organization Standardizes Chain-of-Custody and Neutral Language With Auto-Generated Quizzes and Exams

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    This case study covers an environmental consulting and monitoring organization that implemented Auto-Generated Quizzes and Exams to address inconsistent procedures and terminology across field and lab teams. The program mapped assessment items to SOP steps and a neutral-language style guide, resulting in standardized chain-of-custody practices and consistent, neutral wording—boosting compliance and audit readiness. Paired with… Read full article

  • How a CRE Investment and Asset Management Firm Used Demonstrating ROI and the Cluelabs xAPI LRS to Standardize Stakeholder-Ready Reports

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    A commercial real estate (CRE) investment and asset management firm implemented a Demonstrating ROI program in its learning and development strategy, powered by the Cluelabs xAPI Learning Record Store (LRS) to centralize course, workshop, and on-the-job data. By mapping activities to ROI indicators and feeding lightweight dashboards and automated exports, the organization standardized reports stakeholders… Read full article

  • Fire Prevention Public Safety Agency Achieves Clearer Communication and Fewer Callbacks with Online Role‑Plays

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    A public safety agency focused on fire prevention and risk reduction implemented Online Role‑Plays, paired with the Cluelabs xAPI Learning Record Store, to help field teams practice real conversations and measure what works. The program delivered measurable gains—clearer communication and fewer callbacks—by designing realistic scenarios, providing quick coaching, and linking practice data to operations. This… Read full article

  • PR Agency Proves Impact Beyond Impressions With Better Coverage Quality Using Personalized Learning Paths

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    This case study examines how a PR agency in the public relations and communications industry implemented Personalized Learning Paths to upskill teams and move from vanity metrics to measurable outcomes. Blending microlearning, coaching, and pitch simulations—and connecting learning to media results via the Cluelabs xAPI Learning Record Store—the organization tied skills growth to message pull-through,… Read full article