Author: elearning

  • In-House Brand Team in PR and Communications Uses Advanced Learning Analytics to Keep Brand Voice Coherent Across Regions and Agencies

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    An in-house brand team in the public relations and communications industry implemented Advanced Learning Analytics to fix fragmented training and inconsistent messaging, ultimately keeping the brand voice coherent across regions and partner agencies. By mapping brand-voice competencies, aligning content to standards, and embedding the Cluelabs AI Chatbot eLearning Widget as an on-demand Brand Voice Coach,… Read full article

  • How a GovTech Program Development Organization Used Demonstrating ROI to Coordinate Vendors Without Losing Accountability

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    An organization delivering GovTech program development in the public sector implemented a Demonstrating ROI learning and development program to align skills with delivery outcomes and keep multivendor work accountable. By defining a shared xAPI profile and centralizing data in the Cluelabs xAPI Learning Record Store, teams and suppliers operated from a single source of truth,… Read full article

  • K–12 Education Service Agency Ties Learning to Regional Attendance and Climate Trends With Engaging Scenarios

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    This case study shows how a K–12 Education Service Agency in primary and secondary education implemented Engaging Scenarios to transform professional learning and directly link training to regional attendance and school climate trends. Using the Cluelabs xAPI Learning Record Store to capture scenario choices, proficiency, and completion—tagged by region, role, and grade band—and to ingest… Read full article

  • Ballot Measure Committees Align Print And Digital Disclosures With Collaborative Experiences And The Cluelabs AI Chatbot

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    Facing shifting state and platform rules, a political organization running Ballot Measure Committees implemented Collaborative Experiences and the Cluelabs AI Chatbot eLearning Widget as a just-in-time Disclosure Coach to standardize compliance in the flow of work. The program aligned disclosures across print and digital, boosted first-pass approvals, and cut rework and turnaround times. Read full article

  • Pharmaceuticals Company’s Pharmacovigilance and Safety Operations Cut Narrative Edits and Case Cycle Time With Situational Simulations

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    This case study highlights how a pharmaceuticals company’s pharmacovigilance and safety operations implemented Situational Simulations—instrumented with xAPI and the Cluelabs xAPI Learning Record Store—to mirror end‑to‑end case handling and target coaching where it mattered. By aligning learner event data with operational KPIs, the team reduced narrative edits and shortened case cycle time while maintaining quality… Read full article

  • LPO Provider Makes QA Consistent Across Reviewers and Sites With a Demonstrating ROI Program and the Cluelabs xAPI LRS

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    An LPO (Legal Process Outsourcing) provider implemented a Demonstrating ROI–focused learning and development program to fix uneven quality assurance across reviewers and sites. By instrumenting calibration and live QA with xAPI and centralizing events in the Cluelabs xAPI Learning Record Store, the team tracked inter-rater reliability, site variance, and drift and coached to a single… Read full article

  • How a Digital Newsroom Used Online Role‑Plays to Turn Training Into Trust and Return Visits

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    This case study follows an online media newsroom that faced breaking‑news speed, misinformation risks, and dispersed teams. The organization implemented Online Role‑Plays, instrumented with the Cluelabs xAPI Learning Record Store, to rehearse the first minutes of a live story and measure trust‑critical decisions. The program connected training to trust and return visits by sharpening editorial… Read full article

  • How a Midstream & Pipelines Operator Implemented AI‑Assisted Feedback and Coaching to Practice Calm Incident Communications in Realistic Scenarios

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    This case study examines how a Midstream & Pipelines operator in the oil and energy sector implemented AI‑Assisted Feedback and Coaching to help crews practice calm, clear incident communications in realistic scenarios. By pairing AI‑guided simulations with data capture and dashboards, the organization built repeatable communication habits, reduced escalation errors, and created audit‑ready insights—showing a… Read full article

  • How an Arts and Culture Nonprofit Linked Training to Attendance and Giving With Auto‑Generated Quizzes and Exams

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    This case study shows how an arts and culture nonprofit organization implemented Auto‑Generated Quizzes and Exams to standardize role‑based learning and directly connect training engagement to attendance, membership conversions, and average gift size. By pairing auto‑generated assessments with the Cluelabs xAPI Learning Record Store, the team centralized learning data with ticketing and CRM events, enabling… Read full article

  • Marketing and Advertising Production Studio Achieves Planned Set Days With a Demonstrating ROI L&D Strategy and Cluelabs xAPI LRS

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    Facing shifting schedules and budget creep, a marketing and advertising production studio implemented a Demonstrating ROI learning and development strategy, instrumented with xAPI and the Cluelabs xAPI Learning Record Store to tie training to production KPIs. The result was planned set days that protect creative time and budgets, with fewer reshoots, lower overtime, and tighter… Read full article