Author: elearning

  • Residential & HOA Security: Cutting Escalations With Situational Simulations

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    This case study explores how a Residential & HOA Security provider used Situational Simulations to give officers short, realistic practice and bring consistency to high-pressure resident interactions. By pairing the simulations with the Cluelabs xAPI Learning Record Store to connect training data with field incidents, the organization showed a clear link between higher simulation mastery… Read full article

  • Simplifying Beauty & Salon Wholesale With Games and Gamified Experiences

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    This case study shows how a beauty and salon wholesale operation used games and gamified experiences to train frontline teams on fast‑changing rules for samples, bundles, and returns. Supported by a policy assistant (Cluelabs AI Chatbot eLearning Widget) embedded in training and daily workflows, the program delivered instant answers, scenario‑based practice, and role‑specific challenges that… Read full article

  • Consumer Electronics Retail Case Study: 24/7 Learning Assistants Lift Attach Rates and Reduce Think About It Exits

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    In consumer electronics retail, fast-changing products, complex bundles, and uneven coaching challenge frontline performance. This case study shows how 24/7 Learning Assistants—paired with the Cluelabs xAPI Learning Record Store to connect in-the-moment guidance to POS outcomes—equipped teams with quick answers, practical talk tracks, and real-time insights that raised attach and cut think about it deferrals.… Read full article

  • Demonstrating ROI in Government Administration Finance & Procurement: Standardizing Grant Lifecycle Tracking

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    In the government administration industry, a finance and procurement function used a Demonstrating ROI learning strategy to tackle fragmented grant oversight and inconsistent processes. The team built grant lifecycle modules (pre-award, award, post-award, closeout) and, with the Cluelabs xAPI Learning Record Store, linked training engagement to on-the-job milestones, giving leaders real-time visibility into adoption, cycle… Read full article

  • Hospitality Case Study: Demonstrating ROI for Vacation Rental Managers

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    This case study shows how a hospitality operator of vacation rentals implemented a Demonstrating ROI learning strategy to tie training directly to operational metrics like property turn time and damage claims. Using the Cluelabs xAPI Learning Record Store to capture course and field data, leaders built ROI dashboards, cohort comparisons, and targeted refreshers to address… Read full article

  • Nonprofit and Public Interest Communications: Performance Support Chatbots Drive Calm, Transparent Rapid Response

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    This case study examines how a nonprofit team in the public relations and communications industry implemented Performance Support Chatbots to deliver just-in-time checklists, message templates, tone prompts, and in-flow approvals inside Slack, Teams, and their CMS. Paired with the Cluelabs xAPI Learning Record Store (LRS) for real-time visibility and audit-ready after-action data, the approach improved… Read full article

  • Entertainment Industry Case Study: How Film and TV Production Studios Used Engaging Scenarios To Cut On-Set Safety Incidents

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    In the entertainment industry’s film and TV production studios, rotating crews, shifting locations, and tight schedules create high safety stakes. This case study shows how the organization implemented Engaging Scenarios as set-specific microlearning, delivered via QR codes and mobile access and tracked with the Cluelabs xAPI Learning Record Store, to drive timely, role-based decisions on… Read full article

  • Game Studio Case Study in the Computer Software Industry: Boosting Build Stability With Auto-Generated Quizzes and Exams

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    This executive case study profiles a game studio in the computer software industry that embedded Auto-Generated Quizzes and Exams into its CI pipeline as on-the-job microlearning and friendly checks. Paired with analytics from the Cluelabs xAPI Learning Record Store, the approach surfaced top missed items, aligned gating thresholds to risk, and steadily improved build health.… Read full article

  • Security Industry Case Study: Tests and Assessments Power Dignity‑First Communications in Corporate Security (GSOC + Physical)

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    An organization in the security industry, operating a corporate security function with GSOC and physical teams, implemented a Tests and Assessments training solution supported by the Cluelabs AI Chatbot eLearning Widget to standardize clear, dignity‑first incident notices under pressure. The case details the challenges of busy operations, the assessment‑led strategy with scenario drills, and the… Read full article

  • Health And Wellness Fitness Chain Cuts Onboarding Time With 24/7 Learning Assistants And Role-Based Playlists

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    A multi-location organization in the health and wellness industry—specifically a health club and fitness chain—implemented 24/7 Learning Assistants paired with role-based 30-day playlists to provide just-in-time, on-device guidance for front desk, sales, and training teams. Powered by the Cluelabs xAPI Learning Record Store, the program delivered real-time insights tied to operational KPIs, enabling leaders to… Read full article