The eLearning Blog

Category: eLearning Case Studies

  • Convenience & Fuel Retail Case Study: Auto-Generated Quizzes and Exams Power Safer Sales and Faster Onboarding

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    This executive summary details how a Convenience & Fuel retail operator tackled age verification and payment errors by implementing Auto-Generated Quizzes and Exams anchored in role-based micro-lessons. Instrumented with xAPI and centralized in the Cluelabs Learning Record Store, the program delivered item-level visibility by store and role, enabling targeted refreshers and audit-ready proof. Outcomes included… Read full article

    Written by

    elearning

  • How a B2B Content and Demand Generation Marketing Firm Used 24/7 Learning Assistants to Lift Pipeline and Meeting Quality

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    In the marketing and advertising industry—specifically a B2B content and demand generation business—this case study shows how implementing 24/7 Learning Assistants delivered in-the-flow enablement that teams actually used. Instrumented with xAPI and connected to the Cluelabs xAPI Learning Record Store, the program linked topics searched, resources accessed, and knowledge checks to CRM pipeline events and… Read full article

    Written by

    elearning

  • Elevating Quality in Baby & Wellness Consumer Goods with Automated Grading and Evaluation

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    This case study explores how a consumer goods company in the Baby & Wellness segment deployed Automated Grading and Evaluation to standardize readiness and raise quality gates for sensitive product lines. Using scenario-based assessments and the Cluelabs xAPI Learning Record Store to centralize performance data, the organization achieved consistent, real-time visibility across sites, gated certification… Read full article

    Written by

    elearning

  • Computer Software Industry Case Study: How an ISV and Systems Integrator Used Advanced Learning Analytics to Speed Delivery and Reduce Defects

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    This case study from the computer software industry profiles an Independent Software Vendor and Systems Integrator that implemented Advanced Learning Analytics to connect upskilling with engineering outcomes. By centralizing learner telemetry in an xAPI Learning Record Store and joining it with Jira and GitHub data, the team mapped roles to critical skills, ran cohort-based learning… Read full article

    Written by

    elearning

  • One-Page Value Creation at Speed in Buyout Private Equity: Problem-Solving Activities That Align Deal Teams

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    In the venture capital and private equity industry—specifically buyout/private equity—this case study shows how a training program built on Problem-Solving Activities helped deal teams create and use one-page value-creation plans. Using hands-on labs with real deals and the Cluelabs PDF Maker eLearning Widget to auto-generate branded one-pagers, the organization cut planning time, improved coaching, and… Read full article

    Written by

    elearning

  • Department & Specialty Stores Retail: Boosting POS Performance With a Fairness and Consistency L&D Program

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    This case study explores how a Department & Specialty Stores retailer implemented a Fairness and Consistency learning and development program to eliminate uneven training and variable point‑of‑sale decisions across locations. The initiative combined clear, shared rules, manager coaching, and the Cluelabs AI Chatbot eLearning Widget for on‑demand answers, leading to fewer post‑transaction edits, reduced overrides,… Read full article

    Written by

    elearning

  • Demonstrating ROI in Theaters and Performing Arts Centers: De‑Escalation Training That Delivers Measurable Results

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    In the entertainment industry, a multi‑venue operator of theaters and performing arts centers implemented a Demonstrating ROI approach to de‑escalation training, blending scenario‑based e‑learning with quick pre‑show drills to standardize front‑of‑house responses. Powered by the Cluelabs xAPI Learning Record Store to connect practice and incident data, leaders proved impact with fewer escalations per 1,000 patrons,… Read full article

    Written by

    elearning

  • International Trade and Development: A Ports and Terminal Operator Scales Performance With Role-Based Tests and Assessments

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    This case study from the international trade and development industry shows how a ports and terminal operator used role-based tests and assessments to target critical skills on the quay and in the yard. Paired with the Cluelabs xAPI Learning Record Store to connect learning data with terminal throughput KPIs and incident logs, leaders gained real-time… Read full article

    Written by

    elearning

  • Commercial Property Security Case Study: Feedback and Coaching That Deliver Cleaner Logs and Happier Tenants

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    An operation in commercial property security implemented a focused Feedback and Coaching program, supported by a just-in-time AI micro-coach, to fix inconsistent logs and uneven tenant communication. By embedding brief coaching huddles, structured observations, clear checklists, and the Cluelabs AI Chatbot eLearning Widget into daily shifts, the team standardized reporting, reduced supervisor rework, and saw… Read full article

    Written by

    elearning

  • Collaborative Experiences in Healthcare & Life-Sciences Logistics: Tracking Excursions and On-Time CAPA at Scale

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    In the logistics and supply chain industry’s healthcare & life-sciences segment, this case study shows how Collaborative Experiences aligned cross-functional teams and standardized responses to temperature excursions. Supported by an xAPI Learning Record Store, the program enabled reliable excursion tracking, on-time CAPA closure, and audit-ready visibility across sites. The article highlights the challenges, approach, rollout,… Read full article

    Written by

    elearning