The eLearning Blog

Category: eLearning Case Studies

  • Scaling Role-Based Learning in K-12: How an Education Service Agency Used AI-Assisted Feedback and Coaching

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    This case study examines a K-12 Education Service Agency that implemented AI-Assisted Feedback and Coaching to deliver consistent, role-based training across multiple school districts. It outlines the challenges of fragmented materials and scale, the strategy that paired AI coaching with rapid storyboarding, and the measurable impact on adoption, quality, and speed of rollout—offering practical guidance… Read full article

    Written by

    elearning

  • Level Up Compliance: How a Hazardous Waste TSDF Transformed Training With Games and Gamified Experiences

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    This executive case study shows how an environmental services operation—specifically a hazardous waste TSDF—implemented Games and Gamified Experiences to make compliance training engaging, role-based, and audit-ready. By pairing realistic game scenarios and on-the-job checklists with an xAPI Learning Record Store, the organization captured decision paths, sign-offs, and timestamps mapped to RCRA, DOT, and HAZWOPER requirements.… Read full article

    Written by

    elearning

  • How a Digital Newsroom in Online Media Used 24/7 Learning Assistants to Publish Faster With Fewer Corrections

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    This executive case study shows how a high-volume digital newsroom in the online media industry embedded 24/7 Learning Assistants into daily workflows to coach reporters and editors in real time. By delivering on-demand guidance for style, sourcing, and corrections inside the CMS and chat, the team accelerated cycle time and reduced errors. Leaders and L&D… Read full article

    Written by

    elearning

  • How a Consumer App Publisher in the Computer Software Industry Boosted Performance With Engaging Scenarios

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    This executive case study shows how a consumer app publisher in the computer software industry implemented Engaging Scenarios—enhanced by an AI coaching chatbot—to improve de‑escalation and feature guidance on the front line. It outlines the challenge of rapid feature change and high‑stakes user interactions, the strategy and rollout, and the measurable outcomes in first contact… Read full article

    Written by

    elearning

  • How a Study Abroad Higher Education Organization Scaled Risk Training With Performance Support Chatbots

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    This executive case study from the higher education Study Abroad & International sector shows how Performance Support Chatbots, paired with micro‑modules, standardized risk briefings across global programs. By integrating the Cluelabs xAPI Learning Record Store for real‑time analytics and audit‑ready reporting, the organization improved completion rates, reduced repeat questions, and delivered consistent, compliance‑ready training at… Read full article

    Written by

    elearning

  • Biotechnology Enablement at Scale: How a Bioprocess Equipment & Reagent Provider Used Feedback and Coaching to Accelerate Competency

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    This case study explores how a bioprocess equipment and reagent provider in the biotechnology industry implemented a Feedback and Coaching-led learning strategy to deliver customer enablement training at scale through role-based paths. By embedding frequent coaching, practice, and data-driven insights (powered by xAPI and an LRS), the organization reduced ramp time, improved field performance, and… Read full article

    Written by

    elearning