Category: eLearning Case Studies
-
Biotechnology Enablement at Scale: How a Bioprocess Equipment & Reagent Provider Used Feedback and Coaching to Accelerate Competency
This case study explores how a bioprocess equipment and reagent provider in the biotechnology industry implemented a Feedback and Coaching-led learning strategy to deliver customer enablement training at scale through role-based paths. By embedding frequent coaching, practice, and data-driven insights (powered by xAPI and an LRS), the organization reduced ramp time, improved field performance, and… Read full article
Written by