Category: elearning for hospital and health care

  • How a Home Health & Hospice Provider Used Personalized Learning Paths to Deliver Mobile, Offline‑Capable Policy Refreshers and Boost Compliance

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    A multi‑site Home Health & Hospice provider in the hospital and health care industry implemented Personalized Learning Paths to deliver mobile, offline‑capable policy refreshers to its dispersed clinical workforce. The program, supported by real‑time tracking, increased on‑time completion, reduced time‑to‑compliance, and strengthened audit readiness. This case study details the challenges, the implementation approach, and practical…

  • How a Hospital and Health Care Ambulatory Clinics and Practices Provider Improved Front-Desk Privacy With Feedback and Coaching

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    An organization operating hospital and health care ambulatory clinics and practices implemented a Feedback and Coaching program built around daily micro-lessons to improve privacy at front desks. Using the Cluelabs xAPI Learning Record Store to capture learning signals and brief observations without PHI, leaders targeted reinforcement and created audit-ready records, resulting in clearer behaviors, fewer…

  • Feedback and Coaching in the Hospital and Health Care Industry: How Behavioral Health Hospitals Reinforced Privacy and Safety

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    This case study examines a behavioral health hospital system in the hospital and health care industry that made Feedback and Coaching the core of its learning strategy to standardize privacy and safety checks. Leader rounding, peer coaching, and brief huddles were supported by tablet-based checklists and micro-scenarios, while the Cluelabs xAPI Learning Record Store unified…