Category: elearning for human resources

  • Staffing & RPO Provider Calibrates Evaluation With AI‑Assisted Rubrics Through Problem‑Solving Activities

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    This case study examines a human resources Staffing & RPO provider that implemented Problem‑Solving Activities paired with AI‑assisted rubrics to calibrate evaluation across distributed recruiting teams. By using realistic, job‑like scenarios and centralized criterion‑level scoring data, the organization achieved calibrated evaluation, improved inter‑rater reliability and decision quality, and shortened time to proficiency. The article outlines…

  • How a Government & Public Sector HR Organization Used Online Role‑Plays to Achieve Public‑Records‑Safe Communication at Scale

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    This case study shows how a Government & Public Sector HR organization implemented Online Role‑Plays, supported by the Cluelabs xAPI Learning Record Store, to help staff practice and sustain public‑records‑safe communications across email, chat, and text. By simulating real inbox scenarios and tracking key actions like disclaimers, channel choice, and redactions, the program reduced risky…