Tag: Online Role‑Plays
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How a Digital Newsroom Used Online Role‑Plays to Turn Training Into Trust and Return Visits
This case study follows an online media newsroom that faced breaking‑news speed, misinformation risks, and dispersed teams. The organization implemented Online Role‑Plays, instrumented with the Cluelabs xAPI Learning Record Store, to rehearse the first minutes of a live story and measure trust‑critical decisions. The program connected training to trust and return visits by sharpening editorial… Read full article
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How a Government & Public Sector HR Organization Used Online Role‑Plays to Achieve Public‑Records‑Safe Communication at Scale
This case study shows how a Government & Public Sector HR organization implemented Online Role‑Plays, supported by the Cluelabs xAPI Learning Record Store, to help staff practice and sustain public‑records‑safe communications across email, chat, and text. By simulating real inbox scenarios and tracking key actions like disclaimers, channel choice, and redactions, the program reduced risky… Read full article
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