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Elevate your Hospital and Health Care team with quality custom training content.
Training and Development Manager, New York, NY
eLearning Solutions Company is fantastic! Their products are innovative, user-friendly, and do an excellent job presenting the training content. I'm so grateful for their help, we were able to reach our training targets and stay on track with the business goal. I would gladly recommend this team to anyone looking for an effective online learning curriculum.
Senior Learning Evangelist, Tallahassee, FL
This company develops superior custom learning courses. Their comprehensive approach to content processing and engaging delivery greatly simplified complex topics for my internal learners. They offer quality courses that are well-suited to self-paced learning. The courses we received are an invaluable educational resource for us.
Senior Traning Manager, Richmond, VA
The ELS team is incredible, very talented, and very skilled! They've transformed the boring courses we've been using until now into content that is fun, engaging, and interactive. Every slide is meticulously designed and serves a purpose. I absolutely recommend ELS as my #1 contractor for anything learning-related.
VP of People Operations, New York, NY
The eLearning Solutions Company has revolutionized learning for our team with their innovative AI chatbots. We now have interactive and engaging modules that have improved our learning completion metrics as well as knowledge retention. AI was an excellent and forward-thinking approach! I highly recommend this company.
Program Manager, San Francisco, CA
eLearning Solutions Company has exceeded my expectations. Their interactive modules are brilliantly designed, informative, engaging, and incredibly intuitive. The support and communication I received throughout the project were fantastic as well. I will certainly trust this team with my future learning and development needs.
Head of Human Capital, Hoboken, NJ
This company is fantastic! We had a very tight deadline, and I'm glad that we selected the right contractor to outsource our learning needs. I highly recommend them to anyone looking for a reliable external learning development partner.
Chief Learning Officer, Las Vegas, NV
eLearning Solutions Company offered an exceptional development process, truly transforming our training modules. Their innovative solutions, professionalism, and project management are incomparable. They are a valuable resource for any company's elearning needs.
Lead Learning Designer, Sacramento, CA
The eLearning Solutions Company profoundly enhanced our elearning capabilities. Their tailored solutions and exceptional support services are second to none. The new courses are truly a game-changer for our training program. Highly recommended!
Managing Director, New York, NY
eLearning Company is phenomenal! The training materials they created for us are clear, engaging, and easy to follow. Our team's skills and knowledge improved significantly. I highly recommend this company for enriching professional development.
Head of People, Boston, MA
I can honestly say that your team has delivered beyond my expectations. Every single one of the elearning modules is top-notch, engaging, and well-thought-through. The interactive content has truly helped us deliver the message and make sure it sticks. I would highly recommend your approach and the innovative learning solutions you deliver!
HR Manager, Chicago, IL
My experience with eLearning Solutions Company has been exceptional. They provided a stellar development service with utmost professionalism and efficiency. Their user-friendly designs and innovative learning strategies surpassed my expectations! They are true leaders in the elearning industry.
for the Hospital and Health Care industry
Microlearning Modules
Bite-sized lessons that deliver focused knowledge quickly and efficiently.
Example:
A five‑minute module uses photos from the facility to show when to sanitize hands before and after patient contact and after removing personal protective equipment. Staff can scan a QR code at sanitizer stations to launch the lesson. A short quiz at the end checks understanding, and the system logs compliance and audit notes.
Engaging Scenarios
Interactive stories that let learners practice decision-making in realistic contexts.
Example:
An eight‑minute scenario trains medical assistants and nurses to verify a patient’s medications and over‑the‑counter drugs using supportive language. The branching dialogue illustrates how different responses affect visit length and follow‑up tasks, and it provides a summary template for documentation.
Tests and Assessments
Quizzes and evaluations that measure understanding and track progress.
Example:
A ten‑minute assessment asks staff to identify the correct personal protective equipment and isolation signage using photos from their own facility with text removed. Each session randomizes the images, and immediate feedback links to the relevant policy with an explanation.
Personalized Learning Paths
Customized content sequences tailored to each learner’s goals and needs.
Example:
A 30‑day onboarding path for newly hired registered nurses combines policy refreshers, quick‑start guides for devices, simulated handoffs, and mentor‑reviewed charting exercises. Modules unlock based on the learner’s performance on quizzes and videos.
Performance Support Chatbots
On-demand digital assistants that provide just-in-time answers and guidance.
Example:
A chat‑based assistant integrated into the team’s collaboration tool provides quick answers about escalation procedures, equipment locations, specimen labeling rules, and visitor protocols. It offers step‑by‑step instructions and links to internal resources without giving medical advice.
Online Role-Plays
Simulated conversations or interactions that help learners build real-world skills.
Example:
An online role‑play lets nurses and customer service representatives practice addressing family members’ concerns with empathy, clear boundaries, and appropriate escalation language. Learners interact with responsive avatars and receive time‑stamped coaching to improve their second attempt.
Compliance Training
Structured programs that ensure employees meet regulatory and organizational standards.
Example:
A 12‑minute compliance module teaches front‑line staff how to protect patient privacy in shared spaces such as nurse stations, elevators, and waiting rooms. It uses practical examples of what to do and what to avoid and includes an electronic attestation that is recorded in the learning management system.
Situational Simulations
Immersive activities that replicate real-life challenges in a risk-free environment.
Example:
A nine‑minute simulation guides floor teams through deciding when to call a rapid response team, assigns roles, and outlines the communication loop based on policy. The simulation shows how timely actions affect response time and help reduce alarm fatigue.
Upskilling Modules
Targeted courses designed to expand knowledge and build new competencies.
Example:
A 15‑minute module teaches unit staff safe patient handling and mobility. Short videos demonstrate using transfer devices, preparing the room, and coordinating with other team members, and a printable checklist helps staff prepare for moves.
Problem-Solving Activities
Exercises that strengthen critical thinking and practical problem-solving skills.
Example:
In a team activity, staff review anonymized documentation from a patient fall event, including bed exit alarm data and rounding records. They identify contributing factors and propose countermeasures to prevent similar incidents.
Collaborative Experiences
Group learning opportunities that encourage teamwork and knowledge sharing.
Example:
A 45‑minute collaborative session brings nurses, case managers, and support staff together to align expected discharge dates, identify barriers, and assign patient education tasks using a shared digital board that can be exported to a daily huddle sheet.
Games & Gamified Experiences
Play-based learning methods that motivate through competition, rewards, and fun.
Example:
A three‑minute daily game challenges staff to place personal protective equipment in the correct order using staged photos. Scores are tracked on a unit leaderboard that resets weekly to encourage friendly competition.
1
Skill Growth
Custom training builds real-world competencies step by step, giving learners the confidence and ability to perform effectively.
2
Employee Engagement
As learners see their skills improving, they become more invested and motivated, deepening participation in the training process.
3
Organizational Readiness
This combination of stronger skills and higher engagement ensures the workforce is prepared, compliant, and aligned with organizational goals.
in the Hospital and Health Care Industry
40%
Less Time Spent on Training
Online learning requires less than half of the time that would be needed for in-person training.
70%
Efficient Experience-Based Learning
Up to 70% of adult learning occurs through hands-on experiences. Online task simulators allow practicing and making mistakes in safe environments.
94%
Higher Learner Satisfaction
94% of adult learners prefer to study at their own pace and on their own schedule.
in Hospital and Health Care
AI-Powered Chatbots and Virtual Coaching
These are conversational agents (often built on advanced language models) that can interact with employees in natural language – answering questions, providing feedback, and even coaching in a human-like manner. L&D decision-makers are increasingly adopting these tools to offer on-demand assistance and personalized guidance.
24/7 Learning Assistants
AI chatbots serve as always-available tutors or helpdesk agents for learners. Employees can ask a training chatbot to clarify a concept, provide an example, or troubleshoot a problem at any time. Many companies have integrated such bots into their learning platforms or collaboration apps. According to industry research, virtual assistants and chatbots are now being deployed to handle routine learner queries and provide instant feedback on quizzes or exercises. This immediate support keeps learners from getting stuck and enables more self-directed learning. It also reduces the burden on human instructors or IT support for common questions.
Example:
A chat‑based assistant available around the clock answers staff questions about procedures such as escalation, specimen labeling, and visitor rules. It provides concise responses with links to approved sources and does not give medical advice.
Feedback and Coaching
Beyond Q&A, AI coaches can give real-time feedback on performance. Modern AI tutors use natural language understanding to evaluate free-form responses and deliver personalized coaching, just like a digital mentor. L&D leaders find these applications instrumental in achieving training goals; surveys show high ROI of using AI chatbots to offer real-time feedback and guidance during learning.
Example:
Staff can upload recordings of patient education or teach‑back conversations. The AI analyzes clarity, empathy, and use of plain language and provides feedback at specific timestamps along with suggestions for improvement.
Scenario Practice and Role-Play
A cutting-edge use case of AI chatbots is powering immersive role-play simulations. AI characters can simulate realistic dialogues with learners. Users can practice a coaching conversation with an AI-driven avatar that responds dynamically. Many organizations have already implemented this type of learning interaction, enabling learners to practice difficult conversations in a safe, simulated environment and receive instant constructive feedback. The AI can adapt its responses based on what the learner says, creating a tailored scenario and coaching the learner on their choices. This moves training beyond scripted e-learning into interactive learning-by-doing.
Example:
An AI‑driven practice environment uses responsive avatars to simulate paging, chain‑of‑command phrasing, and safety advocacy. After the practice, coaching notes compare the participant’s performance with the organization’s escalation policy.
coaching can help you improve training outcomes.
Automated Assessments and Intelligent Feedback
AI is transforming how companies assess learning and evaluate competencies. Traditional training assessments (quizzes, tests, assignments, etc.) can be labor-intensive to create and grade, and they often provide limited feedback to learners. AI is changing this by enabling more automated, intelligent assessment methods.
Auto-Generated Quizzes and Exams
Using generative AI, L&D teams can automatically create pools of quiz questions, knowledge checks, or even complex case-study exams. Given a training document or video, an AI tool can generate relevant questions to test comprehension. This not only speeds up assessment development but can also produce a wider variety of test items (reducing over-reliance on a few repeat questions). By automating quiz generation, trainers ensure assessments are always fresh and stay aligned with up-to-date content and learning goals.
Example:
An AI tool converts updated policies into eight to twelve multiple‑choice, sequencing, or scenario‑based quiz questions. Subject matter experts review and approve the questions before they are assigned to specific units or roles.
Automated Grading and Evaluation
Your AI-powered training tool can grade many types of learner responses automatically, far beyond simple multiple-choice scoring. Natural language processing models are capable of evaluating open-ended text responses, short essays, or even code snippets by comparing against expected answers or rubrics. This is particularly useful for large companies that need to assess thousands of learners efficiently and do it in a way that offers personalized feedback and recommendations.
Example:
Staff submit brief videos demonstrating proper hand hygiene, and AI evaluates each step and timing. The system summarizes trends by shift, and managers perform spot checks to verify accuracy.
AI-Assisted Feedback and Coaching
Beyond Q&A, AI coaches can give real-time feedback on performance. Modern AI tutors use natural language understanding to evaluate free-form responses and deliver personalized coaching, just like a digital mentor. L&D leaders find these applications instrumental in achieving training goals; surveys show high ROI of using AI chatbots to offer real-time feedback and guidance during learning.
Example:
An AI system analyzes videos of staff putting on and removing personal protective equipment. It identifies sequence errors and potential contamination risks and provides time‑stamped suggestions aligned with policy.
Fairness and Consistency
AI-based assessment can also improve consistency in scoring and reduce human bias in evaluations. Every learner is judged by the same criteria, and AI models (when properly trained and tested) apply the rubric objectively. And, of course, there's always an option to validate AI-produced scores with periodic human review, especially for high-stakes evaluations, to maintain trust and accuracy.
Example:
Automated scoring tools help ensure consistent evaluation of communication, privacy, and safety competencies across units. Leaders periodically review samples to maintain quality assurance.
assessments and intelligent feedback.
Predictive Analytics for Training Impact and ROI
Linking training efforts to business outcomes has long been a challenge for L&D. Today, AI-driven learning analytics are giving organizations new powers to measure and even predict the impact of training on performance metrics. By analyzing large datasets of learning activities and outcomes, AI can uncover patterns that help prove ROI and improve decision-making.
Advanced Learning Analytics
Traditional training metrics (completion rates, test scores, satisfaction surveys) only tell part of the story. AI allows far deeper analysis by correlating learning data with business data. Organizations are deploying predictive analytics that ingest data from Learning Management Systems, HR systems, and operational KPIs to evaluate how training moves the needle on business goals.
Example:
Analytics correlate training completion with measures such as hand hygiene compliance, response times, falls per thousand patient days, patient experience scores, and privacy incidents.
Predicting Training Needs and Outcomes
AI can not only look backward but also predict future training needs and outcomes. AI-driven analytics can even predict which employees might benefit most from certain training, or who might be at risk of low performance without intervention. This predictive capability helps L&D teams prioritize and tailor their initiatives for maximum impact.
Example:
Predictive models analyze observation and survey data to identify departments where performance is declining and automatically assign targeted refresher training before metrics worsen.
Real-Time Dashboards and Reporting
Modern L&D analytics platforms infused with AI provide real-time dashboards that track training effectiveness. These might include sentiment analysis of learner feedback comments, anomaly detection (e.g., identifying if a particular course consistently yields poor post-test results, indicating content issues), and even natural language generation to summarize insights for L&D managers. The goal is to move beyond basic reporting to actionable intelligence.
Example:
A live dashboard shows unit leaders the number of completed modules, failed checks, and plain‑language insights, enabling them to monitor readiness in real time.
Demonstrating ROI
AI-powered analytics capabilities feed into the bigger mandate of proving the value of training. AI helps by directly linking learning metrics to performance metrics. Companies can now estimate the dollar impact of closing a skill gap or predict how improving a certain skill through training will affect key business outcomes. This elevates L&D’s credibility in the eyes of executives.
Example:
Dashboards for executives quantify improvements such as increased safety observations, reduced onboarding time, fewer privacy incidents, and higher patient experience scores to demonstrate the return on training investment.
can drive your business outcomes.
Acute Care Hospitals
- Raise hand hygiene compliance with micro-modules and video review.
- Standardize escalation phrasing via role-plays.
- Track readiness by unit and shift.
Community & Critical Access Hospitals
- Deliver cross-training paths for small teams.
- Use assistants to surface policies quickly.
- Correlate training to safety observations and response times.
Ambulatory Clinics & Practices
- Improve privacy at desks with micro-lessons.
- Practice med rec conversations via scenarios.
- Link training to survey comments and queue times.
Ambulatory Surgery Centers
- Reinforce pre-op/post-op communication standards.
- Calibrate PPE/don-doff via AI scoring.
- Show audit-ready training records.
Emergency Departments & Urgent Care
- Standardize triage communication and escalation flows.
- Practice surge scenarios safely.
- Track readiness vs. throughput metrics.
Behavioral Health Hospitals
- Elevate de-escalation and boundary skills with avatars.
- Reinforce privacy and safety checks.
- Correlate training to incident reports.
Imaging & Diagnostics Centers
- Standardize prep/privacy scripts via role-plays.
- Use assistants for labeling and screening policies.
- Track cancellations and repeat rates.
Home Health & Hospice
- Deliver mobile, offline-capable policy refreshers.
- Practice family conversations with avatars.
- Link training to privacy exceptions and satisfaction.
Laboratories & Pathology
- Reinforce labeling/chain-of-custody with image drills.
- Calibrate privacy and safety attestations.
- Correlate training to rejection rates.
Long-Term Care & SNFs
- Standardize hygiene and privacy routines with micro-lessons.
- Use assistants for visit and consent policies.
- Track incident and survey trends.