The eLearning Blog

Author: elearning

  • Food & Beverage Manufacturer Reduces Allergen Cross-Contact Using Feedback and Coaching With AI-Generated Performance Support

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    A Food & Beverage Manufacturer implemented a Feedback and Coaching program, reinforced by AI-Generated Performance Support & On-the-Job Aids, to deliver line-specific changeover micro-lessons and SOP checklists at the point of work. Operators accessed tailored steps via QR codes with allergen risk callouts and stop-and-verify checks, leading to a measurable reduction in allergen cross-contact, higher… Read full article

    Written by

    elearning

  • How a Wealth Management Firm Reduced Client Complaints With Auto-Generated Quizzes and Exams Paired With AI-Powered Role-Play & Simulation

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    A wealth management firm in the financial services industry implemented Auto-Generated Quizzes and Exams, paired with AI-Powered Role-Play & Simulation, to embed clarity and empathy drills into everyday practice. Adaptive assessments pinpointed knowledge gaps and routed advisors into realistic client scenarios with instant, rubric-based feedback, leading to clearer explanations, cleaner disclosures, and steadier tone. As… Read full article

    Written by

    elearning

  • Municipal Solid Waste Hauler Improves On-Time Routes With Auto-Generated Quizzes and Exams

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    An environmental services provider specializing in municipal solid waste hauling implemented Auto-Generated Quizzes and Exams to turn SOPs, route data, and local rules into short, route-specific checks, and paired them with AI-Generated Performance Support & On-the-Job Aids for in-cab, just-in-time guidance. This learning-led approach tightened driver paths and assistant coordination, improving on-time route performance while… Read full article

    Written by

    elearning

  • Multi-Venue Theaters and Performing Arts Operator Unifies Usher Standards With AI-Scored Checklists Using Personalized Learning Paths

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    This case study shows how a multi-venue operator in theaters and performing arts centers implemented Personalized Learning Paths—supported by AI-Generated Performance Support & On-the-Job Aids—to unify usher standards across locations with AI-scored digital checklists. By mapping competencies to role-based microlearning and delivering just-in-time SOP refreshers on shared devices, the organization reduced time to competence, improved… Read full article

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    elearning

  • Controls & Automation Integrator Tracks Commissioning Readiness With Scenario Practice and Role-Play

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    This case study shows how a Controls & Automation Integrator in the engineering industry implemented Scenario Practice and Role-Play to prepare cross-functional teams for high-stakes site commissioning windows. By rehearsing real commissioning moments and capturing performance data in the Cluelabs xAPI Learning Record Store, the organization could track readiness for site commissioning windows, reduce last-minute… Read full article

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    elearning

  • Special Education Cooperative Reinforces Timelines and Documentation Quality With Assistive Tips Using Tests and Assessments

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    This case study examines how a Special Education Cooperative in the education management industry implemented a Tests and Assessments–driven learning program, supported by AI-Generated Performance Support and On-the-Job Aids. By combining targeted micro-assessments with timeline-aware checklists, quick refreshers, and pre-submit validation inside the workflow, the organization reinforced timelines and improved documentation quality with assistive tips.… Read full article

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    elearning

  • How a Multi-Site Pet Grooming Service Reinforced Safe Handling and Sanitation with Problem-Solving Activities and AI Performance Support

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    This case study shows how a multi-site pet grooming service in the consumer services industry implemented Problem-Solving Activities, paired with AI-generated performance support and on-the-job aids, to reinforce safe handling and sanitation with point-of-need micro-demos. By embedding short scenarios into daily huddles and linking QR-accessible SOP checklists at each station, teams applied the right steps… Read full article

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    elearning

  • Food & Beverage CPG Manufacturer Uses Automated Grading and Evaluation to Link Training to OEE, Spoilage, and On‑Shelf Availability

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    This case study shows how a Food & Beverage CPG manufacturer implemented Automated Grading and Evaluation, paired with a Cluelabs xAPI Learning Record Store, to turn on-the-job checklists into performance data. By standardizing skill checks, auto-scoring tasks, and blending LRS records with OEE, spoilage, and on-shelf availability in BI dashboards, leaders could target coaching and… Read full article

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    elearning

  • Consumer Electronics Manufacturer Uses AI-Assisted Feedback and Coaching to Tie Learning to DOA and Warranty Claims

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    An international consumer electronics manufacturer of PC components and peripherals implemented AI-Assisted Feedback and Coaching, supported by the Cluelabs xAPI Learning Record Store, to coach frontline teams in the flow of work and connect training data to quality outcomes. By linking learning events to DOA and warranty claim feeds, the company built dashboards that mapped… Read full article

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    elearning

  • How a Cloud Platform and Infrastructure Provider Used Collaborative Experiences to Cut MTTR and Lift Availability

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    This case study profiles a cloud platform and infrastructure provider in the computer software industry that implemented Collaborative Experiences as its learning and development engine to overcome siloed expertise and uneven on-call habits. By running peer simulations, cross-team incident reviews, and short on-call drills—and using the Cluelabs xAPI Learning Record Store to connect learning data… Read full article

    Written by

    elearning