Author: elearning
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Ghost Kitchens and Catering Operation Correlates Training to On‑Time and Damage Rates With Auto‑Generated Quizzes and Exams
This executive case study profiles a food and beverage ghost kitchens and catering operation that implemented Auto‑Generated Quizzes and Exams, paired with the Cluelabs xAPI Learning Record Store, to turn SOP updates into short, role‑based checks on any device. By centralizing assessment data and delivery events, the team correlated training proficiency with on‑time performance and…
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Insurance Carrier Cuts Cycle Time With 24/7 Learning Assistants, Tracked in Real-Time Dashboards
This case study profiles a financial services insurance carrier that implemented 24/7 Learning Assistants to deliver always-on, in-the-flow guidance. Integrated with the Cluelabs xAPI Learning Record Store, the solution produced cycle time reductions across quoting, underwriting, and claims that were measured and attributed in real-time BI dashboards. The article covers the challenges, the rollout strategy,…
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Industrial Cleaning Services Provider Correlates Training to Rework and Downtime With Personalized Learning Paths and an xAPI LRS
An Industrial Cleaning Services provider implemented Personalized Learning Paths, supported by the Cluelabs xAPI Learning Record Store, to tailor diagnostics, microlearning, and on-the-job coaching to roles and risks. By linking learning activity to CMMS/EAM events, the organization correlated training to rework and downtime and achieved measurable reductions in call-backs and idle time. The case offers…
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How a Theme Parks and Attractions Operator Standardized Pre‑Open Checks With Just‑in‑Time Tips Using Collaborative Experiences
This case study profiles a theme parks and attractions operator that implemented Collaborative Experiences to standardize pre‑open checks with just‑in‑time tips at the point of work. By pairing peer‑created mobile checklists with the Cluelabs xAPI Learning Record Store for real‑time visibility and audit‑ready records, the organization accelerated opening readiness, reduced errors and callbacks, and strengthened…
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Semiconductor Equipment Engineering Company Reduces Bring-Up Time With a Fairness and Consistency L&D Program and Cluelabs Assistant-Guided Checklists
This case study profiles a semiconductor and equipment engineering business that implemented a Fairness and Consistency learning and development program, paired with assistant-guided checklists powered by the Cluelabs AI Chatbot eLearning Widget. By standardizing expectations, enforcing consistent Go/No-Go criteria, and embedding on-the-job guidance into Storyline modules, the organization reduced tool bring-up time, cut errors, and…
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How an Early Childhood Centers Provider Reinforced Arrivals, Departures, and Visitor Checks With Visuals Through Scenario Practice and Role-Play
An Early Childhood Centers provider in the education management industry implemented Scenario Practice and Role-Play to turn safety policies into consistent behaviors and reinforce arrivals, departures, and visitor checks with visuals. Paired with center-specific posters and pocket cards generated via the Cluelabs PDF Maker eLearning Widget, the approach made the right steps obvious at the…
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How a Fitness & Wellness Studio Network Used Feedback and Coaching, Powered by an xAPI LRS, to Link Training to Retention and NPS
A multi-location Fitness & Wellness studio network in consumer services implemented a feedback-and-coaching program and instrumented microlearning, observations, and 1:1s with the Cluelabs xAPI Learning Record Store. Using weekly analytics, the team linked training behaviors to membership retention and Net Promoter Score, enabling targeted coaching that improved loyalty and reduced churn. This executive case study…
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Consumer Goods Contact Center Operations Cut Handle Time With 24/7 Learning Assistants and Scenario Practice
A consumer goods company with large Customer Experience and Contact Center operations implemented 24/7 Learning Assistants embedded in agents’ workflow, paired with short scenario-based practice, to tackle high volume and uneven proficiency. Instrumented with xAPI and the Cluelabs xAPI Learning Record Store for real-time insight, the program enabled targeted coaching and rapid content updates. The…
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PC Components and Peripherals Manufacturer Ties Learning to DOA and Warranty Claims With AI-Assisted Feedback and Coaching
A consumer electronics organization in PC components and peripherals implemented AI‑Assisted Feedback and Coaching to fix inconsistent assembly and troubleshooting while tying learning directly to DOA and warranty claims. Supported by an xAPI data backbone, the program linked coaching and practice to product-quality metrics by SKU and region, enabling targeted interventions and verified cost reductions.…
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How a Cloud Platforms and Infrastructure Provider Scaled SRE Readiness With Outage Simulations and Advanced Learning Analytics
A Cloud Platforms and Infrastructure Provider implemented Advanced Learning Analytics to scale Site Reliability Engineering readiness by instrumenting realistic outage simulations, chaos drills, and sandbox labs. Powered by the Cluelabs xAPI Learning Record Store as the analytics backbone, the program captured real-time actions and produced cohort dashboards, skill heatmaps, and risk-weighted readiness scores. The result…
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