The eLearning Blog

Author: elearning

  • How Retail Travel Agencies Used Upskilling Modules to Link Training to Attachment and Repeat Bookings

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    A network of retail travel agencies implemented role-based Upskilling Modules to build frontline capability and directly link training to attachment and repeat bookings. By embedding short practice into daily workflows and tying learning signals to POS/CRM data with the Cluelabs xAPI Learning Record Store, leaders saw measurable lifts in conversion, ancillary attachment, and 30/60/90‑day repeat… Read full article

    Written by

    elearning

  • IP & Patent Boutique Uses Scenario Practice and Role‑Play to Adopt Assistants for Template and Citation Prompts

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    This case study profiles an IP & patent boutique in the legal services industry that implemented Scenario Practice and Role‑Play, supported by AI‑Generated Performance Support & On‑the‑Job Aids, to improve speed, consistency, and citation accuracy in drafting. The program led teams to confidently use assistants for template and citation prompts, accelerating document assembly, reducing citation… Read full article

    Written by

    elearning

  • Law Enforcement Professional Standards and Training Unit Achieves Auto-Generated Policy Quizzes with a Fairness and Consistency Strategy and AI-Generated Quizzing

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    Facing rapid policy changes and audit pressure, a law enforcement Professional Standards and Training Unit implemented a Fairness and Consistency learning strategy supported by AI-Generated Quizzing & Assessment. The approach auto-generated policy quizzes from updates—creating standardized, role-tagged micro-assessments with calibrated difficulty that published to the LMS within hours—reducing authoring time and bias while improving comprehension,… Read full article

    Written by

    elearning

  • Trial Court Organization Implements Fairness and Consistency L&D with Cluelabs xAPI LRS to Track Readiness by Courtroom and Division

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    This case study profiles a civil and criminal trial court organization that implemented a Fairness and Consistency learning and development program, supported by the Cluelabs xAPI Learning Record Store (LRS). By standardizing competencies, calibrating assessments, and centralizing data, leaders can now track readiness by courtroom and division, close skill gaps quickly, and make confident staffing… Read full article

    Written by

    elearning

  • Chambers & Business Associations Boost Member Engagement With Scenario Practice, Role-Play, and AI-Powered Motivation

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    In the international trade and development sector, a network of chambers and business associations implemented Scenario Practice and Role-Play, reinforced by an AI-Powered Engagement & Motivation layer, to turn training into realistic, repeatable practice. Using targeted scenarios, facilitator kits, LMS integration, and progress-aware nudges, the program overcame low participation and inconsistent practice, resulting in increased… Read full article

    Written by

    elearning

  • Health Insurer Calibrates Prior-Auth Intake With Scenario Checks Using Scenario Practice and Role-Play

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    A health insurer implemented Scenario Practice and Role-Play, backed by AI-Assisted Knowledge Retrieval, to calibrate prior-auth intake with scenario checks. By practicing real cases with coaching and anchoring decisions in approved SOPs and medical-necessity guidelines, intake teams achieved faster routing, higher decision consistency, and stronger compliance with fewer escalations and rework. The article details challenges,… Read full article

    Written by

    elearning

  • How a Platform & Cloud Engineering Organization Improved Autoscaling and Resilience with Engaging Scenarios

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    An information technology Platform & Cloud Engineering organization implemented Engaging Scenarios—immersive, simulation-based training—to improve autoscaling and resilience amid spiky demand. Using the Cluelabs xAPI Learning Record Store to instrument game-day labs, the team linked decisions to latency, errors, and cost, resulting in faster time-to-scale, steadier performance, and lower peak spend. The case study outlines the… Read full article

    Written by

    elearning

  • Information Services Data Marketplace/API Platform Uses Online Role‑Plays and AI Performance Support to Practice Outage Runbooks and Boost Incident Readiness

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    This case study profiles an information services organization operating a data marketplace and API platform that implemented Online Role‑Plays, paired with AI‑Generated Performance Support & On‑the‑Job Aids, to simulate outages and practice runbooks. The approach strengthened runbook adherence, reduced errors under pressure, and sped up time to first safe action in both simulations and live… Read full article

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    elearning

  • Healthcare and Education HR Provider Reduces Vacancy Days and Safety Incidents With Situational Simulations

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    A Healthcare and Education HR provider implemented Situational Simulations as its core learning solution and used xAPI analytics to link training to real outcomes. By connecting simulation data with ATS/HRIS vacancy metrics and safety reports via the Cluelabs xAPI Learning Record Store, the organization correlated learning with vacancy days and safety incidents and achieved measurable… Read full article

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    elearning

  • How a Hospitality Resorts & Destination Properties Operator Used Real-Time Dashboards and Reporting to Safely Practice Outage and Severe-Weather Scenarios

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    An organization operating resorts and destination properties in the hospitality industry implemented Real-Time Dashboards and Reporting—paired with AI-Powered Role-Play & Simulation—to enable teams to safely practice outage and severe-weather scenarios. By feeding live occupancy, weather alerts, and generator data into short, shift-friendly drills, the program produced faster first actions, more consistent guest updates, and clear… Read full article

    Written by

    elearning