The eLearning Blog

Category: eLearning Case Studies

  • How an Early-Stage Venture Capital Firm Used Situational Simulations to Screen Faster and Send Humane ‘No’ Notes Founders Respect

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    An early-stage venture capital firm implemented Situational Simulations in its learning and development program, enabling the team to screen deals faster while sending humane ‘no’ notes that founders respect. Paired with AI-Generated Performance Support & On-the-Job Aids embedded in the CRM, the approach aligned first-call judgment, sped triage, and improved consistency and tone in founder… Read full article

    Written by

    elearning

  • How a Tower and Small-Cell Telecommunications Company Used Situational Simulations and AI Performance Support to Achieve Faster Approvals and Fewer Re-Visits

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    A tower and small-cell telecommunications infrastructure company tackled slow permitting, inconsistent field execution, and costly repeat site visits by implementing Situational Simulations paired with AI-Generated Performance Support & On-the-Job Aids. The simulation-led practice aligned to operational KPIs and was reinforced by a just-in-time mobile assistant for site acquisition, construction, and field tech roles—delivering faster approvals,… Read full article

    Written by

    elearning

  • How a Staffing and Recruiting Organization Used Microlearning and In-Flow AI Support to Calibrate Client Updates and Scorecards Across Programs

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    A staffing and recruiting organization operating across agencies and MSP/VMS teams implemented role-based Microlearning Modules paired with an AI-Generated Performance Support & On-the-Job Aids “Update and Scorecard Assistant” in the flow of work. The program calibrated client updates and scorecards across programs by unifying definitions, templates, and formulas and pushing instant changes—delivering consistent, comparable performance… Read full article

    Written by

    elearning

  • Photomask and Metrology Labs Cut Turn Time and Misroutes With Collaborative Experiences and the Cluelabs xAPI LRS

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    In a semiconductor photomask and metrology lab environment, a lab‑based manufacturing organization implemented Collaborative Experiences as its learning strategy, supported by the Cluelabs xAPI Learning Record Store to connect training with production data. By embedding peer walk‑throughs, cross‑shift case reviews, on‑tool checklists, and micro‑simulations into daily work—and centralizing events with work‑order, tool‑family, and SOP‑version tags—the… Read full article

    Written by

    elearning

  • Global Corporate Security (GSOC + Physical) Standardizes Regional Handovers With Advanced Learning Analytics

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    This case study profiles a global corporate security operation—combining a GSOC and physical security teams—that implemented Advanced Learning Analytics to standardize handovers and notifications across regions. Paired with an in‑shift assistant (AI‑Generated Performance Support & On‑the‑Job Aids), the program delivered interactive checklists, auto‑suggested recipients, and validated required steps while feeding usage data back into the… Read full article

    Written by

    elearning

  • Convenience & Fuel Retailer Speeds Polite Transactions With Auto-Generated Quizzes and Exams

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    This case study follows a convenience and fuel retail organization that implemented Auto-Generated Quizzes and Exams—paired with AI-Powered Role-Play & Simulation—to standardize counter language and build speed with clear, consistent phrasing. The program delivered faster checkouts and higher customer satisfaction while reducing errors and ramp-up time for new hires. The article covers the challenges faced,… Read full article

    Written by

    elearning

  • EV Charging Network Operator Uses Upskilling Modules to Correlate Learning With Uptime and Complaint Trends

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    This case study profiles an EV charging network operator that implemented role-based Upskilling Modules and connected them to the Cluelabs xAPI Learning Record Store to link training activity with station telemetry and CRM data. The program successfully correlated learning to station uptime and complaint trends, highlighting which modules drove improvements and enabling targeted refresh assignments… Read full article

    Written by

    elearning

  • How a Short-Term Rental Management Organization Standardized Guest Messaging and House Information With a Demonstrating ROI Program

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    A short-term rental management organization in the real estate industry implemented a Demonstrating ROI program in its learning and development strategy to fix fragmented guest communication and inconsistent property details. By defining target outcomes, mapping critical behaviors, and reinforcing them with AI-Generated Performance Support & On-the-Job Aids, the team standardized guest messaging and ensured clear,… Read full article

    Written by

    elearning

  • Campus Public Safety Department Achieves Respectful, Factual Updates With Automated Grading and Evaluation

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    This case study shows how a campus public safety department implemented Automated Grading and Evaluation—paired with AI-Powered Role-Play & Simulation—to raise communication quality and consistency. By translating policy into a plain one-page rubric and using automated scoring with instant feedback, the team built a daily practice that helped officers deliver respectful, factual updates across radio… Read full article

    Written by

    elearning

  • Corporate Communications Team in PR Delivers Fewer Retractions and Steadier Sentiment With Feedback and Coaching

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    A corporate communications team in the public relations and communications industry implemented a Feedback and Coaching program, paired with AI-powered role-play simulations, to improve message quality under pressure. By embedding in-the-flow coaching, peer preflight checks, and brief simulations before high-stakes moments, the team caught risks earlier and aligned voice across channels—resulting in fewer retractions and… Read full article

    Written by

    elearning