Category: eLearning Case Studies
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Boutique Fashion House Speeds Stylist Onboarding with Upskilling Modules and an AI Style Coach
This case study profiles a boutique fashion house that implemented Upskilling Modules, paired with the Cluelabs AI Chatbot eLearning Widget as an on-demand “Style Coach,” to deliver microlearning on brand story, fabrication, and look-building. The solution onboarded stylists quickly, reduced time-to-confidence on the sales floor, and ensured consistent, brand-right styling across locations. Read full article
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M&A Due Diligence Consulting Firm Lifts Probe Quality and Speed to Insight With Real‑Time Dashboards and Reporting
An M&A/Commercial Due Diligence consulting firm implemented Real‑Time Dashboards and Reporting—using the Cluelabs xAPI Learning Record Store as the data backbone—to train analysts to pressure‑test claims with sharper, evidence‑seeking probes. By capturing probe type, follow‑up depth, and rubric scores from micro‑simulations, a mobile claim‑challenge log, and manager checklists, the team surfaced a Probe Quality Index,… Read full article
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Authorized Watch & Jewelry Dealers Use Games & Gamified Experiences to Track CSAT and Secondary Sales
This case study examines how a network of Authorized Watch & Jewelry Dealers in the luxury goods and jewelry industry implemented Games & Gamified Experiences to build frontline skills without pulling teams off the sales floor. With the Cluelabs xAPI Learning Record Store as the data backbone, the organization unified training, POS, and survey data… Read full article
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How a Manufacturing Plant Logistics Operation Used Advanced Learning Analytics to Link Training to Line Stoppages and On‑Time Deliveries
This case study profiles a manufacturing plant logistics operation in the logistics and supply chain industry that implemented Advanced Learning Analytics, powered by the Cluelabs xAPI Learning Record Store, to link workforce training directly to line stoppages and on‑time deliveries. By unifying learning events with MES, WMS, and TMS data, the team created action‑oriented dashboards,… Read full article
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Tour Operator and Destination Management Company Protects Guest Flow by Simulating Surge Days With Problem‑Solving Activities
A Tour Operators & DMCs organization in the leisure and travel industry implemented Problem‑Solving Activities to simulate surge days and protect guest flow. Scenario-based drills aligned operations, guest services, and guides, while the Cluelabs xAPI Learning Record Store enabled data‑driven debriefs and rapid iteration. The result was smoother peak-day movement, faster response times, and more… Read full article
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How a Boutique Legal Services Firm Used Feedback and Coaching (Plus a Chatbot) to Scale Best‑Practice Checklists Across Matters
This case study shows how a boutique, subject‑matter firm in the legal services industry implemented a Feedback and Coaching program, supported by the Cluelabs AI Chatbot eLearning Widget, to scale best‑practice checklists across matters. By building real‑time coaching touchpoints into the matter lifecycle and turning partner know‑how into a point‑of‑need assistant, the firm improved consistency,… Read full article
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How a Parks & Wildlife Enforcement Agency Used Feedback and Coaching to Standardize Citations and Notices
Facing inconsistent documentation and rework, a public-sector Parks & Wildlife Enforcement agency implemented a Feedback and Coaching program to align officers and administrative assistants around a single, standardized citation and notice workflow. The approach paired structured coaching, a co-created checklist, and real-world practice with the Cluelabs xAPI Learning Record Store to surface gaps, target coaching,… Read full article
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Judiciary Records & Archives Operation Uses Online Role-Plays and Cluelabs xAPI LRS to Track Turnaround and Request Satisfaction
This case study shows how a judiciary Records & Archives operation implemented Online Role-Plays, instrumented with xAPI and the Cluelabs Learning Record Store, to standardize request handling and strengthen communication and compliance. By capturing start and finish times, decision paths, compliance checkpoints, and simulated requester satisfaction, leaders gained dashboards that tracked turnaround and request satisfaction,… Read full article
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Export Promotion Agency Links Training to Deals and Documentation Quality With AI‑Assisted Feedback and Coaching
An export promotion agency in the international trade and development industry implemented AI‑Assisted Feedback and Coaching, embedding guidance in CRM and export‑document workflows to connect learning with real work. Using the Cluelabs xAPI Learning Record Store to tag coaching events to opportunity and document IDs, the program correlated training to deal conversion and documentation quality,… Read full article
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