Category: eLearning Case Studies

  • Elevating Quality in Baby & Wellness Consumer Goods with Automated Grading and Evaluation

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    This case study explores how a consumer goods company in the Baby & Wellness segment deployed Automated Grading and Evaluation to standardize readiness and raise quality gates for sensitive product lines. Using scenario-based assessments and the Cluelabs xAPI Learning Record Store to centralize performance data, the organization achieved consistent, real-time visibility across sites, gated certification… Read full article

  • Computer Software Industry Case Study: How an ISV and Systems Integrator Used Advanced Learning Analytics to Speed Delivery and Reduce Defects

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    This case study from the computer software industry profiles an Independent Software Vendor and Systems Integrator that implemented Advanced Learning Analytics to connect upskilling with engineering outcomes. By centralizing learner telemetry in an xAPI Learning Record Store and joining it with Jira and GitHub data, the team mapped roles to critical skills, ran cohort-based learning… Read full article

  • One-Page Value Creation at Speed in Buyout Private Equity: Problem-Solving Activities That Align Deal Teams

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    In the venture capital and private equity industry—specifically buyout/private equity—this case study shows how a training program built on Problem-Solving Activities helped deal teams create and use one-page value-creation plans. Using hands-on labs with real deals and the Cluelabs PDF Maker eLearning Widget to auto-generate branded one-pagers, the organization cut planning time, improved coaching, and… Read full article

  • Department & Specialty Stores Retail: Boosting POS Performance With a Fairness and Consistency L&D Program

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    This case study explores how a Department & Specialty Stores retailer implemented a Fairness and Consistency learning and development program to eliminate uneven training and variable point‑of‑sale decisions across locations. The initiative combined clear, shared rules, manager coaching, and the Cluelabs AI Chatbot eLearning Widget for on‑demand answers, leading to fewer post‑transaction edits, reduced overrides,… Read full article

  • Demonstrating ROI in Theaters and Performing Arts Centers: De‑Escalation Training That Delivers Measurable Results

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    In the entertainment industry, a multi‑venue operator of theaters and performing arts centers implemented a Demonstrating ROI approach to de‑escalation training, blending scenario‑based e‑learning with quick pre‑show drills to standardize front‑of‑house responses. Powered by the Cluelabs xAPI Learning Record Store to connect practice and incident data, leaders proved impact with fewer escalations per 1,000 patrons,… Read full article

  • International Trade and Development: A Ports and Terminal Operator Scales Performance With Role-Based Tests and Assessments

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    This case study from the international trade and development industry shows how a ports and terminal operator used role-based tests and assessments to target critical skills on the quay and in the yard. Paired with the Cluelabs xAPI Learning Record Store to connect learning data with terminal throughput KPIs and incident logs, leaders gained real-time… Read full article

  • Commercial Property Security Case Study: Feedback and Coaching That Deliver Cleaner Logs and Happier Tenants

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    An operation in commercial property security implemented a focused Feedback and Coaching program, supported by a just-in-time AI micro-coach, to fix inconsistent logs and uneven tenant communication. By embedding brief coaching huddles, structured observations, clear checklists, and the Cluelabs AI Chatbot eLearning Widget into daily shifts, the team standardized reporting, reduced supervisor rework, and saw… Read full article

  • Collaborative Experiences in Healthcare & Life-Sciences Logistics: Tracking Excursions and On-Time CAPA at Scale

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    In the logistics and supply chain industry’s healthcare & life-sciences segment, this case study shows how Collaborative Experiences aligned cross-functional teams and standardized responses to temperature excursions. Supported by an xAPI Learning Record Store, the program enabled reliable excursion tracking, on-time CAPA closure, and audit-ready visibility across sites. The article highlights the challenges, approach, rollout,… Read full article

  • Feedback and Coaching in the Hospital and Health Care Industry: How Behavioral Health Hospitals Reinforced Privacy and Safety

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    This case study examines a behavioral health hospital system in the hospital and health care industry that made Feedback and Coaching the core of its learning strategy to standardize privacy and safety checks. Leader rounding, peer coaching, and brief huddles were supported by tablet-based checklists and micro-scenarios, while the Cluelabs xAPI Learning Record Store unified… Read full article

  • Capital Markets Case Study: Automated Grading and Evaluation Elevates Cross-Referral Compliance on Integration Desks

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    In the capital markets industry, Wealth & Capital Markets Integration Desks implemented Automated Grading and Evaluation to standardize compliant cross-referrals through realistic role-plays and clear rubrics. Powered by the Cluelabs xAPI Learning Record Store, the program delivered real-time feedback, centralized analytics, and auditable evidence—driving higher referral quality, faster time-to-proficiency, and stronger consistency across desks. This… Read full article