Category: elearning for law enforcement

  • How a 911 Communications Center Used Upskilling Modules to Enable Bots for Code and Notification Lookups

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    This case study profiles a 911 Communications Center in law enforcement that implemented Upskilling Modules to prepare teams to use bots for code and notification lookups, improving speed and accuracy during dispatch. Using skills‑mapped microlearning and a practice lookup bot powered by the Cluelabs AI Chatbot eLearning Widget, staff trained in realistic scenarios and carried… Read full article

  • Airport and Harbor Police Demonstrating ROI: Training That Reduced Processing Times and Saved Hours

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    A public‑sector Airport and Harbor Police department implemented a Demonstrating ROI strategy in its learning and development program to credibly link training to real‑world processing times. By instrumenting e‑learning, simulations, and on‑the‑job checklists with xAPI and centralizing activity in the Cluelabs xAPI Learning Record Store, the team blended learning data with timestamps for passenger screening,… Read full article

  • Law Enforcement Professional Standards and Training Unit Implements AI‑Assisted Feedback and Coaching to Auto‑Generate Policy Quizzes From Updates

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    A law enforcement agency’s Professional Standards and Training unit implemented an AI‑Assisted Feedback and Coaching program that auto‑generates policy quizzes directly from updates, turning changes into concise micro‑lessons with immediate coaching. Supported by the Cluelabs xAPI Learning Record Store as the system of record, the initiative accelerated release cycles, improved seven‑day completion rates, and delivered… Read full article

  • How a Parks & Wildlife Enforcement Agency Used Feedback and Coaching to Standardize Citations and Notices

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    Facing inconsistent documentation and rework, a public-sector Parks & Wildlife Enforcement agency implemented a Feedback and Coaching program to align officers and administrative assistants around a single, standardized citation and notice workflow. The approach paired structured coaching, a co-created checklist, and real-world practice with the Cluelabs xAPI Learning Record Store to surface gaps, target coaching,… Read full article