Category: elearning for law enforcement
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How a Parks & Wildlife Enforcement Agency Used Feedback and Coaching to Standardize Citations and Notices
Facing inconsistent documentation and rework, a public-sector Parks & Wildlife Enforcement agency implemented a Feedback and Coaching program to align officers and administrative assistants around a single, standardized citation and notice workflow. The approach paired structured coaching, a co-created checklist, and real-world practice with the Cluelabs xAPI Learning Record Store to surface gaps, target coaching,…
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