Category: elearning for retail
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Convenience & Fuel Retail Case Study: Auto-Generated Quizzes and Exams Power Safer Sales and Faster Onboarding
This executive summary details how a Convenience & Fuel retail operator tackled age verification and payment errors by implementing Auto-Generated Quizzes and Exams anchored in role-based micro-lessons. Instrumented with xAPI and centralized in the Cluelabs Learning Record Store, the program delivered item-level visibility by store and role, enabling targeted refreshers and audit-ready proof. Outcomes included…
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Department & Specialty Stores Retail: Boosting POS Performance With a Fairness and Consistency L&D Program
This case study explores how a Department & Specialty Stores retailer implemented a Fairness and Consistency learning and development program to eliminate uneven training and variable point‑of‑sale decisions across locations. The initiative combined clear, shared rules, manager coaching, and the Cluelabs AI Chatbot eLearning Widget for on‑demand answers, leading to fewer post‑transaction edits, reduced overrides,…
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Consumer Electronics Retail Case Study: 24/7 Learning Assistants Lift Attach Rates and Reduce Think About It Exits
In consumer electronics retail, fast-changing products, complex bundles, and uneven coaching challenge frontline performance. This case study shows how 24/7 Learning Assistants—paired with the Cluelabs xAPI Learning Record Store to connect in-the-moment guidance to POS outcomes—equipped teams with quick answers, practical talk tracks, and real-time insights that raised attach and cut think about it deferrals.…
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