The eLearning Blog

Tag: Microlearning Modules

  • How Authorized Watch & Jewelry Dealers Used Microlearning Modules to Standardize Intake Photos and Service Handoffs

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    A network of Authorized Watch & Jewelry Dealers in the luxury goods and jewelry industry implemented Microlearning Modules to eliminate inconsistent frontline practices and successfully standardize intake photos and service handoffs. Bite-size, visual lessons and point-of-need checklists drove adoption, while the Cluelabs xAPI Learning Record Store enabled real-time compliance tracking and proof of impact. The… Read full article

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    elearning

  • Independent Insurance Agencies and Brokers Use Microlearning Modules to Correlate Training to Retention and Cross-Sell

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    An insurance network of independent agencies/brokers implemented Microlearning Modules to upskill producers and service teams in the flow of work. Paired with the Cluelabs xAPI Learning Record Store, the program linked lesson engagement to CRM and policy events, enabling leaders to correlate training to retention and cross-sell and target coaching where it mattered. This executive… Read full article

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    elearning

  • Luxury Auction House Elevates VIP Salon Etiquette and Preview Consistency With Microlearning Modules and the Cluelabs AI Chatbot eLearning Widget

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    A luxury goods and jewelry auction house faced tight sale cycles and dispersed specialists that put consistency at risk. The organization implemented Microlearning Modules and embedded the Cluelabs AI Chatbot eLearning Widget as a VIP client simulator, enabling specialists to practice event previews and VIP salon etiquette with instant, context-aware feedback. The approach delivered faster… Read full article

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    elearning

  • How a Consumer Electronics PC Components and Peripherals Business Used Microlearning Modules to Reduce DOA and Warranty Claims

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    Set in the consumer electronics PC components and peripherals space, this case study shows how role-based Microlearning Modules embedded in daily workflows addressed handling, packaging, and triage errors that drive avoidable returns. Instrumented with xAPI and captured in the Cluelabs xAPI Learning Record Store, training activity was linked to RMA and quality data, enabling targeted… Read full article

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    elearning

  • Higher Education Bursar & Student Accounts: Microlearning Modules Boost Disclosure Quality and Confidence

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    This case study shows how a higher education Bursar & Student Accounts team implemented microlearning modules with realistic role-plays—powered by the Cluelabs AI Chatbot eLearning Widget—to standardize compliance disclosures in student financial conversations. The approach delivered faster onboarding, fewer escalations, and more consistent, accurate disclosures across phone, chat, and email. It also outlines implementation steps,… Read full article

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    elearning

  • How a D2C and Ecommerce Consumer Goods Brand Used Microlearning Modules to Cut Returns and Lift CSAT

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    Facing fast product cycles and seasonal surges, a consumer goods D2C/ecommerce operation replaced long courses with role-based Microlearning Modules delivered in the flow of work. By instrumenting every lesson with the Cluelabs xAPI Learning Record Store and syncing to BI, the team linked training to lower returns and higher CSAT by agent and SKU, while… Read full article

    Written by

    elearning