Tag: public safety
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How a Public-Sector Parks & Recreation Safety Team Used Tests and Assessments to Achieve Calm, Inclusive Event Communication
This case study shows how a public-sector Parks & Recreation Safety organization implemented Tests and Assessments—supported by the Cluelabs AI Chatbot eLearning Widget—to help frontline staff practice calm, inclusive event communication during crowded community events. It walks through the industry context and staffing challenges, the competency map behind scenario-based assessments and fast feedback, and the… Read full article
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How a Fire & Rescue Department Transformed Training With Automated Grading and Evaluation
This executive case study from the public safety industry shows how a Fire & Rescue department implemented Automated Grading and Evaluation to standardize assessments, accelerate feedback, and improve documentation. Working alongside a Cluelabs xAPI Learning Record Store, the solution delivered cleaner reports, smoother drills, and real-time insights for leaders and instructors. The summary highlights the… Read full article
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