Tag: retail
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How a Department and Specialty Stores Retailer Implemented Predicting Training Needs and Outcomes to Track Fewer Edits and Healthier Basket Metrics
This case study profiles a department and specialty stores retailer that implemented Predicting Training Needs and Outcomes to pinpoint skill gaps and deliver targeted, in-the-flow learning. By linking training activity with POS and e-commerce KPIs, the program helped managers coach precisely and associates act quickly. The result: the organization tracked fewer edits and achieved healthier… Read full article
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Convenience & Fuel Retail Case Study: Auto-Generated Quizzes and Exams Power Safer Sales and Faster Onboarding
This executive summary details how a Convenience & Fuel retail operator tackled age verification and payment errors by implementing Auto-Generated Quizzes and Exams anchored in role-based micro-lessons. Instrumented with xAPI and centralized in the Cluelabs Learning Record Store, the program delivered item-level visibility by store and role, enabling targeted refreshers and audit-ready proof. Outcomes included… Read full article
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Department & Specialty Stores Retail: Boosting POS Performance With a Fairness and Consistency L&D Program
This case study explores how a Department & Specialty Stores retailer implemented a Fairness and Consistency learning and development program to eliminate uneven training and variable point‑of‑sale decisions across locations. The initiative combined clear, shared rules, manager coaching, and the Cluelabs AI Chatbot eLearning Widget for on‑demand answers, leading to fewer post‑transaction edits, reduced overrides,… Read full article
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Consumer Electronics Retail Case Study: 24/7 Learning Assistants Lift Attach Rates and Reduce Think About It Exits
In consumer electronics retail, fast-changing products, complex bundles, and uneven coaching challenge frontline performance. This case study shows how 24/7 Learning Assistants—paired with the Cluelabs xAPI Learning Record Store to connect in-the-moment guidance to POS outcomes—equipped teams with quick answers, practical talk tracks, and real-time insights that raised attach and cut think about it deferrals.… Read full article
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