Tag: Situational Simulations
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Residential & HOA Security: Cutting Escalations With Situational Simulations
This case study explores how a Residential & HOA Security provider used Situational Simulations to give officers short, realistic practice and bring consistency to high-pressure resident interactions. By pairing the simulations with the Cluelabs xAPI Learning Record Store to connect training data with field incidents, the organization showed a clear link between higher simulation mastery…
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Health and Wellness Boutique Studios Use Situational Simulations to Grow Retail Attach
In the health and wellness industry, a network of boutique HIIT and cycling studios implemented Situational Simulations—supported by the Cluelabs xAPI Learning Record Store—to turn everyday conversations into coached retail moments and grow attach. By mapping member journeys, building realistic branching scenarios, and enabling five-minute manager huddles, the team created a practice-and-coaching flywheel that delivered…
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