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Get Custom Training

for Public Relations and Communications Teams

Deliver personalized learning
Deliver personalized
learning
Close skill gaps
Close skill gaps
Establish cost-effective training operations
Establish cost-effective
training operations
Elevate your Public Relations and Communications team with quality custom training content.
Here's What Our Clients Say
Examples of custom elearning solutions
for the Public Relations and Communications industry
Microlearning Modules
Microlearning Modules

Bite-sized lessons that deliver focused knowledge quickly and efficiently.

Example:

“Press Notes That Reporters Actually Use” walks through writing a note that respects a reporter’s time: a crisp subject line that names the news, three bullets of verifiable facts, and a link to assets with at-a-glance usage rights. We annotate a before/after so you can see how removing one adjective and adding one data point turns a pitch from fluff to substance. The module closes with a two-minute checklist for embargo etiquette and how to log the outreach in your CRM so the team doesn’t double-pitch.

Engaging Scenarios
Engaging Scenarios

Interactive stories that let learners practice decision-making in realistic contexts.

Example:

“Crisis at 2:07 PM” puts you in the comms seat when a customer video begins to spread. Do you post a holding statement, call the customer first, or brief employees before public channels? Each path plays out with media inquiries, stakeholder reactions, and the timeline pressure that comes with partial information. You’ll practice stating what you know, what you’re still learning, and exactly when you’ll update—without speculation.

Tests and Assessments
Tests and Assessments

Quizzes and evaluations that measure understanding and track progress.

Example:

“Attribution & Disclosure Pop-Quiz” uses tight, real-world snippets—an affiliate link, a gifted product mention, a client quote—to check whether your copy is clearly attributed and compliant. Instead of red marks, you get a rationale and an alternative line you could paste today that keeps transparency intact without killing the story.

Personalized Learning Paths
Personalized Learning Paths

Customized content sequences tailored to each learner’s goals and needs.

Example:

“First 60 Days by Seat” adapts for account executives, content leads, corporate comms, and internal comms. AEs practice expectation-setting and recap notes clients love; content leads sharpen angles and source-backed claims; corporate comms rehearse briefings for execs who prefer headlines to decks; internal comms align tone and timing across org channels. Miss a check? The system quietly serves a focused refresher that night.

Performance Support Chatbots
Performance Support Chatbots

On-demand digital assistants that provide just-in-time answers and guidance.

Example:

“Style & Standards Buddy” answers the questions that stall a day: ‘Where does the disclosure go on Reels?’ ‘What’s our house style for numbers?’ ‘Do we capitalize this title?’ It cites your stylebook and legal notes and drops in a paste-ready sentence for approval emails.

Online Role-Plays
Online Role-Plays

Simulated conversations or interactions that help learners build real-world skills.

Example:

“Interview Bridges Without Spin” pairs your spokesperson with a lifelike reporter avatar. You’ll practice acknowledging the question, answering what you can, and bridging back to facts without sounding evasive. After each run, timestamped notes call out phrases that built credibility—and those that frayed it.

Compliance Training
Compliance Training

Structured programs that ensure employees meet regulatory and organizational standards.

Example:

“Sponsored, Not Sneaky” covers disclosures, gifted items, and platform quirks with practical side-by-side examples. We swap one line, adjust one label, and show how clarity increases trust while still looking good. You’ll finish with templates you can reuse.

Situational Simulations
Situational Simulations

Immersive activities that replicate real-life challenges in a risk-free environment.

Example:

“Launch Day, Real Pace” simulates the joyful chaos of embargo lifts, first-look coverage, and influencer posts. You’ll decide what to amplify, what to let breathe, and how to communicate small pivots to the client calmly. Outcomes show coverage quality, team load, and brand sentiment over 48 hours.

Upskilling Modules
Upskilling Modules

Targeted courses designed to expand knowledge and build new competencies.

Example:

“Angles that Earn Coverage” teaches how to turn a product fact into a story reporters want: a trend, a data insight, a human outcome. We annotate three pitches, showing the single sentence that moves the piece from announcement to relevance.

Problem-Solving Activities
Problem-Solving Activities

Exercises that strengthen critical thinking and practical problem-solving skills.

Example:

“Post-Mortem Without Blame” gives your team a short timeline, traffic chart, and five real comments. Together you write two things you’d repeat, one you’d change, and capture a single process tweak—like cutting six approval steps to three—that makes next time smoother.

Collaborative Experiences
Collaborative Experiences

Group learning opportunities that encourage teamwork and knowledge sharing.

Example:

“One-Day Messaging Sprint” gets product, legal, HR, and comms to craft a single set of statements—external and internal—with source links and escalation rules. By late afternoon, you have one page everyone can stand behind.

Games & Gamified Experiences
Games & Gamified Experiences

Play-based learning methods that motivate through competition, rewards, and fun.

Example:

“Headline Ladder” turns copy practice into a friendly challenge. Teams start with a lukewarm line and climb rungs—specificity, data, human angle—until the headline sings. Points reward lift, not snark.

Let's discuss which custom solution can take your team to the next level.
Discover an easy way to ensure…

1

Skill Growth

Custom training builds real-world competencies step by step, giving learners the confidence and ability to perform effectively.

2

Employee Engagement

As learners see their skills improving, they become more invested and motivated, deepening participation in the training process.

3

Organizational Readiness

This combination of stronger skills and higher engagement ensures the workforce is prepared, compliant, and aligned with organizational goals.

Typical Outcomes Seen by Organizations
in the Public Relations and Communications Industry

40%

40%
Less Time Spent on Training

Online learning requires less than half of the time that would be needed for in-person training.

70%

70%
Efficient Experience-Based Learning

Up to 70% of adult learning occurs through hands-on experiences. Online task simulators allow practicing and making mistakes in safe environments.

94%

94%
Higher Learner Satisfaction

94% of adult learners prefer to study at their own pace and on their own schedule.

Using AI to improve training outcomes
in Public Relations and Communications
AI-Powered Chatbots and Virtual Coaching

These are conversational agents (often built on advanced language models) that can interact with employees in natural language – answering questions, providing feedback, and even coaching in a human-like manner. L&D decision-makers are increasingly adopting these tools to offer on-demand assistance and personalized guidance.

robot
24/7 Learning Assistants

AI chatbots serve as always-available tutors or helpdesk agents for learners. Employees can ask a training chatbot to clarify a concept, provide an example, or troubleshoot a problem at any time. Many companies have integrated such bots into their learning platforms or collaboration apps. According to industry research, virtual assistants and chatbots are now being deployed to handle routine learner queries and provide instant feedback on quizzes or exercises. This immediate support keeps learners from getting stuck and enables more self-directed learning. It also reduces the burden on human instructors or IT support for common questions.

Example:

Style & Standards Buddy returns short, cited answers from your stylebook, disclosure policy, and brand bible—so teams move without guessing or reinventing the wheel.

Feedback and Coaching

Beyond Q&A, AI coaches can give real-time feedback on performance. Modern AI tutors use natural language understanding to evaluate free-form responses and deliver personalized coaching, just like a digital mentor. L&D leaders find these applications instrumental in achieving training goals; surveys show high ROI of using AI chatbots to offer real-time feedback and guidance during learning.

Example:

Drop in a pitch or statement; the coach highlights where the spine wobbles, a claim needs a source, or a single adjective tilts tone. It offers three alternative lines that keep clarity and warmth.

Scenario Practice and Role-Play

A cutting-edge use case of AI chatbots is powering immersive role-play simulations. AI characters can simulate realistic dialogues with learners. Users can practice a coaching conversation with an AI-driven avatar that responds dynamically. Many organizations have already implemented this type of learning interaction, enabling learners to practice difficult conversations in a safe, simulated environment and receive instant constructive feedback. The AI can adapt its responses based on what the learner says, creating a tailored scenario and coaching the learner on their choices. This moves training beyond scripted e-learning into interactive learning-by-doing.

Example:

Practice a stakeholder call about a tough update. The avatar asks fair, pointed questions; you’ll practice saying what you know, what you don’t, and the exact time you’ll circle back.

Let's discuss how AI-powered chatbots and virtual
coaching can help you improve training outcomes.
Automated Assessments and Intelligent Feedback

AI is transforming how companies assess learning and evaluate competencies. Traditional training assessments (quizzes, tests, assignments, etc.) can be labor-intensive to create and grade, and they often provide limited feedback to learners. AI is changing this by enabling more automated, intelligent assessment methods.

Automated Assessments and Intelligent Feedback
Auto-Generated Quizzes and Exams

Using generative AI, L&D teams can automatically create pools of quiz questions, knowledge checks, or even complex case-study exams. Given a training document or video, an AI tool can generate relevant questions to test comprehension. This not only speeds up assessment development but can also produce a wider variety of test items (reducing over-reliance on a few repeat questions). By automating quiz generation, trainers ensure assessments are always fresh and stay aligned with up-to-date content and learning goals.

Example:

Paste a policy update; the system drafts practical checks—no trivia—about disclosures, captions, and claims. SMEs tweak and publish in minutes.

Automated Grading and Evaluation

Your AI-powered training tool can grade many types of learner responses automatically, far beyond simple multiple-choice scoring. Natural language processing models are capable of evaluating open-ended text responses, short essays, or even code snippets by comparing against expected answers or rubrics. This is particularly useful for large companies that need to assess thousands of learners efficiently and do it in a way that offers personalized feedback and recommendations.

Example:

“Voice Match” scores sample copy for tone, clarity, and brand fit, surfacing patterns a creative lead can coach quickly—saving time for higher-order feedback.

AI-Assisted Feedback and Coaching

Beyond Q&A, AI coaches can give real-time feedback on performance. Modern AI tutors use natural language understanding to evaluate free-form responses and deliver personalized coaching, just like a digital mentor. L&D leaders find these applications instrumental in achieving training goals; surveys show high ROI of using AI chatbots to offer real-time feedback and guidance during learning.

Example:

For video and social, upload a rough cut; the assistant flags where the hook drifts, captions will cover faces, or the disclosure gets lost—and suggests a three-beat structure.

Fairness and Consistency

AI-based assessment can also improve consistency in scoring and reduce human bias in evaluations. Every learner is judged by the same criteria, and AI models (when properly trained and tested) apply the rubric objectively. And, of course, there's always an option to validate AI-produced scores with periodic human review, especially for high-stakes evaluations, to maintain trust and accuracy.

Example:

Shared rubrics keep evaluations steady across teams and vendors; variance prompts quick calibration with paired examples instead of long meetings.

Let's discuss how you can benefit from AI-driven
assessments and intelligent feedback.
Predictive Analytics for Training Impact and ROI

Linking training efforts to business outcomes has long been a challenge for L&D. Today, AI-driven learning analytics are giving organizations new powers to measure and even predict the impact of training on performance metrics. By analyzing large datasets of learning activities and outcomes, AI can uncover patterns that help prove ROI and improve decision-making.

Predictive Analytics for Training Impact and ROI
Advanced Learning Analytics

Traditional training metrics (completion rates, test scores, satisfaction surveys) only tell part of the story. AI allows far deeper analysis by correlating learning data with business data. Organizations are deploying predictive analytics that ingest data from Learning Management Systems, HR systems, and operational KPIs to evaluate how training moves the needle on business goals.

Example:

Go beyond impressions: connect practice to correction rate, earned coverage quality, response time, and client satisfaction—signals of durable PR, not just spikes.

Predicting Training Needs and Outcomes

AI can not only look backward but also predict future training needs and outcomes. AI-driven analytics can even predict which employees might benefit most from certain training, or who might be at risk of low performance without intervention. This predictive capability helps L&D teams prioritize and tailor their initiatives for maximum impact.

Example:

Before launch week, the system flags desks with rising compliance edits and nudges a focused refresher—small tune-ups that prevent late-night fixes.

Real-Time Dashboards and Reporting

Modern L&D analytics platforms infused with AI provide real-time dashboards that track training effectiveness. These might include sentiment analysis of learner feedback comments, anomaly detection (e.g., identifying if a particular course consistently yields poor post-test results, indicating content issues), and even natural language generation to summarize insights for L&D managers. The goal is to move beyond basic reporting to actionable intelligence.

Example:

Leads see a live snapshot: messages cleared, disclosures reviewed, pitches sent, and holds lifted—no five-tab scavenger hunt.

Demonstrating ROI

AI-powered analytics capabilities feed into the bigger mandate of proving the value of training. AI helps by directly linking learning metrics to performance metrics. Companies can now estimate the dollar impact of closing a skill gap or predict how improving a certain skill through training will affect key business outcomes. This elevates L&D’s credibility in the eyes of executives.

Example:

Quarterly rollups tie learning to faster approvals, fewer corrections, steadier launches, and happier clients—a story the CFO respects.

Let's discuss how predictive analytics
can drive your business outcomes.
Industry Fit Without Industry Friction
PR Agencies
  • Pitch smarter angles and cut approval cycles.
  • Keep disclosures and claims clean across platforms.
  • Prove impact beyond impressions with better coverage quality.
Corporate Communications
  • Align internal and external messages in one shared source of truth.
  • Rehearse press answers that age well under scrutiny.
  • Track fewer retractions and steadier sentiment.
In-House Brand Teams
  • Keep brand voice coherent across regions and agencies.
  • Shorten approvals with shared rubrics and examples.
  • Connect training to faster time to publish and fewer edits.
Nonprofit & Public Interest Comms
  • Tell evidence-based stories with dignity-first language.
  • Run calm, transparent updates in fast-moving moments.
  • Correlate learning to trust signals and supporter retention.
Healthcare & Regulated Sectors
  • Navigate claims and disclosures without slowing the team.
  • Rehearse statements that balance clarity and compliance.
  • Measure fewer legal escalations and faster approvals.
Startups & Scaleups
  • Turn product facts into relevant stories, not hype.
  • Build a nimble crisis playbook before you need it.
  • Track coverage quality and investor-ready clarity.
Higher-Ed & Public Institutions
  • Coordinate multi-stakeholder messaging without crossed wires.
  • Run briefings that respect time and build trust.
  • Tie learning to fewer clarifying calls and cleaner coverage.
Entertainment & Creator Comms
  • Balance speed with accuracy across platforms.
  • Keep disclosures crisp without dulling the vibe.
  • Track trust and engagement instead of just clicks.
Crisis & Issues Practices
  • Rehearse measured responses and clean handoffs.
  • Align counsel, legal, and ops with shared language.
  • Show fewer missteps and tighter timelines.
Agencies of Record
  • Scale consistent quality across pods and regions.
  • Reduce rework with a living source of truth.
  • Correlate training to client NPS and retention.
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