Author: elearning
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Packaging and Consumer Goods Manufacturer Tightens Changeovers With Tests and Assessments and Visual Job Aids
A packaging and consumer goods manufacturer implemented a Tests and Assessments–driven learning program to standardize skills on the line and turn insights into focused, visual job aids. Using assessment data and the Cluelabs PDF Maker eLearning Widget to generate run‑specific one‑page checklists, the operation tightened changeovers, improved uptime and first‑pass quality, and reduced variability across… Read full article
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Case Study: Healthcare and Life Sciences Management Consulting Firm Implements Upskilling Modules to Lift Meeting Win Rates and Shorten Sales Cycles
This article profiles a Healthcare and Life Sciences management consulting firm that implemented role‑based Upskilling Modules to standardize client messaging and improve early‑stage meetings. Using the Cluelabs xAPI Learning Record Store to connect learning and CRM data, leaders tracked meeting win rate and sales cycle time reductions, and cohorts that completed the training achieved higher… Read full article
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Heavy Machinery Company Correlates Training to Uptime and Warranty Costs With Collaborative Experiences and the Cluelabs xAPI LRS
This case study profiles a Mining and Construction Equipment provider that implemented Collaborative Experiences integrated with the Cluelabs xAPI Learning Record Store. By tagging learning by asset, site, and role and joining it with telematics, CMMS, and claims data, the team correlated training participation with equipment uptime and warranty costs, enabling near real-time dashboards and… Read full article
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How Authorized Watch & Jewelry Dealers Used Microlearning Modules to Standardize Intake Photos and Service Handoffs
A network of Authorized Watch & Jewelry Dealers in the luxury goods and jewelry industry implemented Microlearning Modules to eliminate inconsistent frontline practices and successfully standardize intake photos and service handoffs. Bite-size, visual lessons and point-of-need checklists drove adoption, while the Cluelabs xAPI Learning Record Store enabled real-time compliance tracking and proof of impact. The… Read full article
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Healthcare & Life‑Sciences Logistics 3PL Improves Excursion Tracking and CAPA Timeliness with Collaborative Experiences and the Cluelabs xAPI LRS
This case study follows a Healthcare & Life‑Sciences logistics 3PL that implemented Collaborative Experiences—peer‑led drills, cross‑functional huddles, and microlearning—integrated with the Cluelabs xAPI Learning Record Store (LRS) to unify learning and operations data. The approach created a single source of truth that strengthened temperature‑excursion tracking and sped CAPA completion across a dispersed, regulated network, while… Read full article
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How a Travel Insurance Brokerage Used Scenario Practice and Role-Play to Reduce Complaints and Lift First Contact Resolution
This case study shows how a travel insurance brokerage in the leisure and travel industry implemented Scenario Practice and Role‑Play to upskill frontline teams and achieve measurable outcomes: fewer complaints per policy and higher First Contact Resolution. By instrumenting simulations and live role‑plays with the Cluelabs xAPI Learning Record Store, the organization correlated training to… Read full article
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Court Reporting and Transcription Provider Uses Advanced Learning Analytics to Track Turnaround Times and Error Rates
This case study profiles a court reporting and transcription provider in the legal services industry that implemented Advanced Learning Analytics, anchored by the Cluelabs xAPI Learning Record Store, to unify training, production, and QA data. The initiative enabled leaders to reliably track turnaround times and error rates by person, team, and case type, creating clear… Read full article
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Law Enforcement Professional Standards and Training Unit Implements AI‑Assisted Feedback and Coaching to Auto‑Generate Policy Quizzes From Updates
A law enforcement agency’s Professional Standards and Training unit implemented an AI‑Assisted Feedback and Coaching program that auto‑generates policy quizzes directly from updates, turning changes into concise micro‑lessons with immediate coaching. Supported by the Cluelabs xAPI Learning Record Store as the system of record, the initiative accelerated release cycles, improved seven‑day completion rates, and delivered… Read full article
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Public Family and Probate Courts Use Predicting Training Needs and Outcomes to Enable Avatar-Based Practice and Reduce Escalations
This case study profiles a public-sector Family and Probate Court system that implemented a Predicting Training Needs and Outcomes strategy to target skill gaps and let frontline staff practice sensitive counter interactions via avatars. The program improved citizen satisfaction, reduced escalations, and sped time-to-competency by using data to assign the right training and measure impact.… Read full article
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