Category: eLearning Case Studies
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Healthcare and Education HR Provider Reduces Vacancy Days and Safety Incidents With Situational Simulations
A Healthcare and Education HR provider implemented Situational Simulations as its core learning solution and used xAPI analytics to link training to real outcomes. By connecting simulation data with ATS/HRIS vacancy metrics and safety reports via the Cluelabs xAPI Learning Record Store, the organization correlated learning with vacancy days and safety incidents and achieved measurable… Read full article
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How a Hospitality Resorts & Destination Properties Operator Used Real-Time Dashboards and Reporting to Safely Practice Outage and Severe-Weather Scenarios
An organization operating resorts and destination properties in the hospitality industry implemented Real-Time Dashboards and Reporting—paired with AI-Powered Role-Play & Simulation—to enable teams to safely practice outage and severe-weather scenarios. By feeding live occupancy, weather alerts, and generator data into short, shift-friendly drills, the program produced faster first actions, more consistent guest updates, and clear… Read full article
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Ambulatory Surgery Center Operator Achieves Audit-Ready Training Records With Upskilling Modules and an xAPI LRS
An Ambulatory Surgery Center operator in the hospital and health care industry implemented role-based Upskilling Modules paired with the Cluelabs xAPI Learning Record Store to standardize training and centralize records across multiple sites. The program delivered audit-ready training records on demand and role-based compliance dashboards while reducing duplicate effort. This case study shares the challenges,… Read full article
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Study Abroad And International Education Provider Uses Performance Support Chatbots To Let Advisors Practice Parent And Student Calls With Avatars
A higher education organization focused on Study Abroad & International programs implemented Performance Support Chatbots, paired with AI-Powered Role-Play & Simulation, to support frontline advisors. The initiative enabled advisors to practice parent and student calls with avatars, improving call quality, confidence, and time to proficiency. This case study outlines the challenges, the combined approach, and… Read full article
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Wellness Resorts and Retreats Align Multi-Activity Staff With Shared Playbooks Through Collaborative Experiences
This case study shows how a wellness resorts and retreats operator implemented Collaborative Experiences to bring spa, fitness, culinary, and guest services together around co-created, shared playbooks—aligning multi-activity staff across sites. Adoption was reinforced with AI-Generated Performance Support & On-the-Job Aids delivered via mobile and QR codes, turning playbooks into on-shift habits and speeding seasonal… Read full article
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Government Records & Archives Operation Uses Games & Gamified Experiences to Link Training to Faster Request Turnaround
Facing rising volumes and strict compliance, a government administration Records & Archives operation implemented Games & Gamified Experiences—supported by the Cluelabs xAPI Learning Record Store—to correlate training to request turnaround time. Short, scenario-based quests mirrored the records lifecycle while the LRS unified training and workflow data, giving leaders a clear line of sight from participation… Read full article
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Industrial Bakery Prevents Stales and Boosts Throughput With AI‑Assisted Feedback and Coaching Plus Decision‑Tree Simulations
This case study shows how a high‑volume industrial bakery implemented AI‑Assisted Feedback and Coaching, paired with AI‑Powered Exploration & Decision Trees, to prevent stales by optimizing the cooling‑to‑packaging window. By combining real‑time, at‑the‑line guidance with interactive simulations for practice, the organization cut waste, improved product freshness, accelerated onboarding, and stabilized throughput across shifts. Read full article
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Insurance TPA Case Study: Shorter Ramp-Up With Client-Specific Microlearning Modules and In-Flow AI Performance Support
An Insurance Third-Party Administrator implemented client-specific Microlearning Modules, paired with AI-Generated Performance Support & On-the-Job Aids embedded in claims and CRM screens, to accelerate onboarding. The program shortened ramp-up through tailored learning paths, reduced early-stage errors, and smoothed client launches while maintaining compliance and quality. This case shares the challenges, approach, and measurable results, offering… Read full article
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Environmental Services Organization’s ESG Teams Use Personalized Learning Paths and Analytics To Spot High-Impact Behavior Changes
An environmental services organization supporting Sustainability & ESG teams implemented Personalized Learning Paths to connect role-based microlearning and on-the-job practice to real performance. By instrumenting learning and work with the Cluelabs xAPI Learning Record Store, leaders used analytics to spot high-impact behavior changes—such as faster reporting cycles and higher-quality disclosure reviews—and refine paths and coaching.… Read full article
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Theme Parks and Attractions Operator Standardizes Pre-Open Checks with Microlearning Modules and Just-in-Time On-the-Job Aids
In the entertainment industry, a theme parks and attractions operator implemented Microlearning Modules paired with AI-Generated Performance Support & On-the-Job Aids. The program standardized pre-open checks with just-in-time tips, delivering faster readiness, fewer missed steps, and stronger compliance across rides and locations. This case study outlines the frontline challenges, the rollout strategy, and the governance… Read full article
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