Category: eLearning Case Studies
-
How a Consumer Electronics PC Components and Peripherals Business Used Microlearning Modules to Reduce DOA and Warranty Claims
Set in the consumer electronics PC components and peripherals space, this case study shows how role-based Microlearning Modules embedded in daily workflows addressed handling, packaging, and triage errors that drive avoidable returns. Instrumented with xAPI and captured in the Cluelabs xAPI Learning Record Store, training activity was linked to RMA and quality data, enabling targeted…
Written by
-
Pharmaceutical Clinical Operations: Real-Time Dashboards and Reporting Keep Handoffs and Trackers Clean
This case study from the pharmaceuticals industry shows how a Clinical Operations team implemented Real-Time Dashboards and Reporting, instrumented with the Cluelabs xAPI Learning Record Store, to fix messy handoffs and disconnected trackers. Role-based microlearning and SOP-aligned checklists fed live dashboards, giving leaders visibility by study and role, an auditable trail, and faster decisions while…
Written by
-
Compliance Training for Youth & Education Nonprofits in Nonprofit Organization Management: Equipping Volunteers With Policy‑Safe Chat Responses
This case study profiles a youth and education nonprofit in the nonprofit organization management industry that implemented a targeted compliance training program to standardize volunteer chat responses and keep every conversation within policy. By pairing scenario-based microlearning with a Policy Coach powered by the Cluelabs AI Chatbot eLearning Widget embedded in the workflow, the team…
Written by
-
How an Insurance MGA/MGU Used Collaborative Experiences to Cut Referral Loops and Speed Quotes
This case study follows an insurance MGA/MGU that implemented Collaborative Experiences to co-create simple underwriting checklists and embed new habits in the flow of work. Paired with an “Underwriting Checklist Coach” powered by the Cluelabs AI Chatbot eLearning Widget, the program reduced referral loops, accelerated quote turnaround, and improved consistency and auditability of decisions. The…
Written by
-
Government Administration Case Study: Problem‑Solving Activities Help City Clerk Teams Cut Minutes Errors
In the government administration industry, a City Clerk and Legislative Support operation implemented Problem‑Solving Activities as its core training solution, reinforced by standardized checklists, peer coaching, and an AI “Minutes Coach” built with the Cluelabs AI Chatbot eLearning Widget. By aligning scenario‑based practice with real workflow moments and providing just‑in‑time guidance, the team reduced errors…
Written by
-
Convenience & Fuel Retail Case Study: Auto-Generated Quizzes and Exams Power Safer Sales and Faster Onboarding
This executive summary details how a Convenience & Fuel retail operator tackled age verification and payment errors by implementing Auto-Generated Quizzes and Exams anchored in role-based micro-lessons. Instrumented with xAPI and centralized in the Cluelabs Learning Record Store, the program delivered item-level visibility by store and role, enabling targeted refreshers and audit-ready proof. Outcomes included…
Written by
-
How a B2B Content and Demand Generation Marketing Firm Used 24/7 Learning Assistants to Lift Pipeline and Meeting Quality
In the marketing and advertising industry—specifically a B2B content and demand generation business—this case study shows how implementing 24/7 Learning Assistants delivered in-the-flow enablement that teams actually used. Instrumented with xAPI and connected to the Cluelabs xAPI Learning Record Store, the program linked topics searched, resources accessed, and knowledge checks to CRM pipeline events and…
Written by
-
Elevating Quality in Baby & Wellness Consumer Goods with Automated Grading and Evaluation
This case study explores how a consumer goods company in the Baby & Wellness segment deployed Automated Grading and Evaluation to standardize readiness and raise quality gates for sensitive product lines. Using scenario-based assessments and the Cluelabs xAPI Learning Record Store to centralize performance data, the organization achieved consistent, real-time visibility across sites, gated certification…
Written by
-
Computer Software Industry Case Study: How an ISV and Systems Integrator Used Advanced Learning Analytics to Speed Delivery and Reduce Defects
This case study from the computer software industry profiles an Independent Software Vendor and Systems Integrator that implemented Advanced Learning Analytics to connect upskilling with engineering outcomes. By centralizing learner telemetry in an xAPI Learning Record Store and joining it with Jira and GitHub data, the team mapped roles to critical skills, ran cohort-based learning…
Written by
-
One-Page Value Creation at Speed in Buyout Private Equity: Problem-Solving Activities That Align Deal Teams
In the venture capital and private equity industry—specifically buyout/private equity—this case study shows how a training program built on Problem-Solving Activities helped deal teams create and use one-page value-creation plans. Using hands-on labs with real deals and the Cluelabs PDF Maker eLearning Widget to auto-generate branded one-pagers, the organization cut planning time, improved coaching, and…
Written by