The eLearning Blog

Category: eLearning Case Studies

  • Digital & Data Management Consulting: Performance Support Chatbots Correlate Training With Backlog Clarity and Faster Cycle Time

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    A management consulting organization in the digital and data space implemented Performance Support Chatbots inside Jira and Azure DevOps to guide story writing, acceptance criteria, and ready checks. Instrumented with the Cluelabs xAPI Learning Record Store, the initiative connected learning moments to delivery metrics and correlated training with improved backlog clarity and shorter cycle time.… Read full article

    Written by

    elearning

  • How an OEM Machinery Manufacturer Used Real‑Time Dashboards and Reporting to Unify FAT/SAT Artifacts via Playbooks

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    This executive summary profiles an OEM machinery manufacturer that implemented Real‑Time Dashboards and Reporting to unify FAT/SAT artifacts via digital playbooks across factory and site environments. By capturing step‑by‑step evidence tied to asset IDs and surfacing live readiness and pass/fail trends, the organization created a single source of truth and audit‑ready acceptance packages. The approach… Read full article

    Written by

    elearning

  • How Luxury Maisons and Flagship Boutiques Used Upskilling Modules to Link Training to Conversion, ATV, and Shrink

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    Set in the luxury goods and jewelry sector, this case study shows how Luxury Maisons and flagship boutiques implemented role-based Upskilling Modules to fix inconsistent clienteling, thin product storytelling, and loss-prevention gaps. Instrumented with xAPI and supported by the Cluelabs xAPI Learning Record Store, the program enabled in-boutique practice and coaching while producing dashboards that… Read full article

    Written by

    elearning

  • Manufacturing Plant Logistics Organization Aligns Shipping Windows With Dispatch Bots Through Upskilling Modules and On-the-Job Aids

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    This case study examines a manufacturing plant logistics organization that implemented role-based Upskilling Modules, supported by AI-Generated Performance Support & On-the-Job Aids, to align shipping windows with dispatch bots. By pairing short, hands-on learning with real-time SOP guidance on dock tablets, the team kept data clean, handled exceptions quickly, and synchronized human and bot workflows.… Read full article

    Written by

    elearning

  • How Retail Travel Agencies Used Upskilling Modules to Link Training to Attachment and Repeat Bookings

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    A network of retail travel agencies implemented role-based Upskilling Modules to build frontline capability and directly link training to attachment and repeat bookings. By embedding short practice into daily workflows and tying learning signals to POS/CRM data with the Cluelabs xAPI Learning Record Store, leaders saw measurable lifts in conversion, ancillary attachment, and 30/60/90‑day repeat… Read full article

    Written by

    elearning

  • IP & Patent Boutique Uses Scenario Practice and Role‑Play to Adopt Assistants for Template and Citation Prompts

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    This case study profiles an IP & patent boutique in the legal services industry that implemented Scenario Practice and Role‑Play, supported by AI‑Generated Performance Support & On‑the‑Job Aids, to improve speed, consistency, and citation accuracy in drafting. The program led teams to confidently use assistants for template and citation prompts, accelerating document assembly, reducing citation… Read full article

    Written by

    elearning

  • Law Enforcement Professional Standards and Training Unit Achieves Auto-Generated Policy Quizzes with a Fairness and Consistency Strategy and AI-Generated Quizzing

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    Facing rapid policy changes and audit pressure, a law enforcement Professional Standards and Training Unit implemented a Fairness and Consistency learning strategy supported by AI-Generated Quizzing & Assessment. The approach auto-generated policy quizzes from updates—creating standardized, role-tagged micro-assessments with calibrated difficulty that published to the LMS within hours—reducing authoring time and bias while improving comprehension,… Read full article

    Written by

    elearning

  • Trial Court Organization Implements Fairness and Consistency L&D with Cluelabs xAPI LRS to Track Readiness by Courtroom and Division

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    This case study profiles a civil and criminal trial court organization that implemented a Fairness and Consistency learning and development program, supported by the Cluelabs xAPI Learning Record Store (LRS). By standardizing competencies, calibrating assessments, and centralizing data, leaders can now track readiness by courtroom and division, close skill gaps quickly, and make confident staffing… Read full article

    Written by

    elearning

  • Chambers & Business Associations Boost Member Engagement With Scenario Practice, Role-Play, and AI-Powered Motivation

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    In the international trade and development sector, a network of chambers and business associations implemented Scenario Practice and Role-Play, reinforced by an AI-Powered Engagement & Motivation layer, to turn training into realistic, repeatable practice. Using targeted scenarios, facilitator kits, LMS integration, and progress-aware nudges, the program overcame low participation and inconsistent practice, resulting in increased… Read full article

    Written by

    elearning

  • Health Insurer Calibrates Prior-Auth Intake With Scenario Checks Using Scenario Practice and Role-Play

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    A health insurer implemented Scenario Practice and Role-Play, backed by AI-Assisted Knowledge Retrieval, to calibrate prior-auth intake with scenario checks. By practicing real cases with coaching and anchoring decisions in approved SOPs and medical-necessity guidelines, intake teams achieved faster routing, higher decision consistency, and stronger compliance with fewer escalations and rework. The article details challenges,… Read full article

    Written by

    elearning