The eLearning Blog

Category: eLearning Case Studies

  • Aviation OEMs and Suppliers Prove EIS Training Impact With Scenario Practice and Role-Play Powered by Cluelabs xAPI LRS

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    This case study shows how an aviation OEM-and-supplier operation implemented Scenario Practice and Role-Play, instrumented with xAPI and the Cluelabs Learning Record Store, to align practice with real entry-into-service events. By capturing decisions, escalations, and time-to-resolution across simulations and coached role-plays, the team linked training to KPIs such as first-time-fix rate, defect-closure lead time, and… Read full article

    Written by

    elearning

  • Tracking Technician Readiness for OEM Compliance at Certified Collision Centers with Scenario Practice, Role-Play, and an xAPI LRS

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    This case study shows how certified collision centers in the automotive industry implemented Scenario Practice and Role-Play, supported by the Cluelabs xAPI Learning Record Store, to track technician readiness for OEM program compliance. By capturing real decisions, ratings, time on task, and evidence mapped to OEM competencies, leaders gained readiness dashboards by technician, shop, and… Read full article

    Written by

    elearning

  • Boutique Fashion House Speeds Stylist Onboarding with Upskilling Modules and an AI Style Coach

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    This case study profiles a boutique fashion house that implemented Upskilling Modules, paired with the Cluelabs AI Chatbot eLearning Widget as an on-demand “Style Coach,” to deliver microlearning on brand story, fabrication, and look-building. The solution onboarded stylists quickly, reduced time-to-confidence on the sales floor, and ensured consistent, brand-right styling across locations. Read full article

    Written by

    elearning

  • M&A Due Diligence Consulting Firm Lifts Probe Quality and Speed to Insight With Real‑Time Dashboards and Reporting

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    An M&A/Commercial Due Diligence consulting firm implemented Real‑Time Dashboards and Reporting—using the Cluelabs xAPI Learning Record Store as the data backbone—to train analysts to pressure‑test claims with sharper, evidence‑seeking probes. By capturing probe type, follow‑up depth, and rubric scores from micro‑simulations, a mobile claim‑challenge log, and manager checklists, the team surfaced a Probe Quality Index,… Read full article

    Written by

    elearning

  • Machinery Dealers and Distributors Use Demonstrating ROI to Track Turnaround and Revisit Rates

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    This article profiles a machinery dealers and distributors organization that implemented a Demonstrating ROI strategy in its learning and development program, enabling the business to track turnaround time and revisit rates across branches and product lines. By aligning training to field KPIs and unifying learning and service data—powered by the Cluelabs xAPI Learning Record Store—the… Read full article

    Written by

    elearning

  • Authorized Watch & Jewelry Dealers Use Games & Gamified Experiences to Track CSAT and Secondary Sales

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    This case study examines how a network of Authorized Watch & Jewelry Dealers in the luxury goods and jewelry industry implemented Games & Gamified Experiences to build frontline skills without pulling teams off the sales floor. With the Cluelabs xAPI Learning Record Store as the data backbone, the organization unified training, POS, and survey data… Read full article

    Written by

    elearning

  • How a Manufacturing Plant Logistics Operation Used Advanced Learning Analytics to Link Training to Line Stoppages and On‑Time Deliveries

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    This case study profiles a manufacturing plant logistics operation in the logistics and supply chain industry that implemented Advanced Learning Analytics, powered by the Cluelabs xAPI Learning Record Store, to link workforce training directly to line stoppages and on‑time deliveries. By unifying learning events with MES, WMS, and TMS data, the team created action‑oriented dashboards,… Read full article

    Written by

    elearning

  • Tour Operator and Destination Management Company Protects Guest Flow by Simulating Surge Days With Problem‑Solving Activities

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    A Tour Operators & DMCs organization in the leisure and travel industry implemented Problem‑Solving Activities to simulate surge days and protect guest flow. Scenario-based drills aligned operations, guest services, and guides, while the Cluelabs xAPI Learning Record Store enabled data‑driven debriefs and rapid iteration. The result was smoother peak-day movement, faster response times, and more… Read full article

    Written by

    elearning

  • How a Boutique Legal Services Firm Used Feedback and Coaching (Plus a Chatbot) to Scale Best‑Practice Checklists Across Matters

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    This case study shows how a boutique, subject‑matter firm in the legal services industry implemented a Feedback and Coaching program, supported by the Cluelabs AI Chatbot eLearning Widget, to scale best‑practice checklists across matters. By building real‑time coaching touchpoints into the matter lifecycle and turning partner know‑how into a point‑of‑need assistant, the firm improved consistency,… Read full article

    Written by

    elearning

  • How a Parks & Wildlife Enforcement Agency Used Feedback and Coaching to Standardize Citations and Notices

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    Facing inconsistent documentation and rework, a public-sector Parks & Wildlife Enforcement agency implemented a Feedback and Coaching program to align officers and administrative assistants around a single, standardized citation and notice workflow. The approach paired structured coaching, a co-created checklist, and real-world practice with the Cluelabs xAPI Learning Record Store to surface gaps, target coaching,… Read full article

    Written by

    elearning