The eLearning Blog

Category: elearning for judiciary

  • Judiciary Mediation/ADR Center Correlates Training With Settlement and No-Show Rates Using 24/7 Learning Assistants

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    This case study profiles a judiciary Mediation/ADR center that implemented 24/7 Learning Assistants to provide just-in-time coaching, microlearning, and job aids across roles. By instrumenting the assistant and courses and linking activity data to the case system, the team correlated training exposure with operational outcomes—specifically settlement rates and no-show rates—while improving consistency and speed to… Read full article

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    elearning

  • Judiciary Mediation and ADR Center Uses Demonstrating ROI to Rehearse Intake and Session Logistics With Role-Plays

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    This article examines how a judiciary mediation and ADR center implemented a Demonstrating ROI strategy to address inconsistent intake and logistics by building realistic role-play rehearsals of intake and session logistics. The program delivered measurable improvements, including fewer reschedules, faster scheduling, and higher start-on-time rates, supported by clear performance data. Executives and L&D teams will… Read full article

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    elearning

  • Public Family and Probate Courts Use Predicting Training Needs and Outcomes to Enable Avatar-Based Practice and Reduce Escalations

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    This case study profiles a public-sector Family and Probate Court system that implemented a Predicting Training Needs and Outcomes strategy to target skill gaps and let frontline staff practice sensitive counter interactions via avatars. The program improved citizen satisfaction, reduced escalations, and sped time-to-competency by using data to assign the right training and measure impact.… Read full article

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    elearning

  • Judiciary Records & Archives Operation Uses Online Role-Plays and Cluelabs xAPI LRS to Track Turnaround and Request Satisfaction

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    This case study shows how a judiciary Records & Archives operation implemented Online Role-Plays, instrumented with xAPI and the Cluelabs Learning Record Store, to standardize request handling and strengthen communication and compliance. By capturing start and finish times, decision paths, compliance checkpoints, and simulated requester satisfaction, leaders gained dashboards that tracked turnaround and request satisfaction,… Read full article

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    elearning

  • Judiciary Industry Case Study: Collaborative Experiences Align Notices and Room Setups in Mediation/ADR Centers

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    This executive case study from the judiciary industry shows how a network of Mediation/ADR Centers implemented Collaborative Experiences to co-create standardized “Notice Alignment” and “Room Setup” checklists. With the Cluelabs PDF Maker eLearning Widget generating branded, version‑controlled PDFs from single data entry, the program cut prep time, reduced errors, and boosted on‑time starts and participant… Read full article

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    elearning