The eLearning Blog

Tag: Online Role-Plays

  • Judiciary Records & Archives Operation Uses Online Role-Plays and Cluelabs xAPI LRS to Track Turnaround and Request Satisfaction

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    This case study shows how a judiciary Records & Archives operation implemented Online Role-Plays, instrumented with xAPI and the Cluelabs Learning Record Store, to standardize request handling and strengthen communication and compliance. By capturing start and finish times, decision paths, compliance checkpoints, and simulated requester satisfaction, leaders gained dashboards that tracked turnaround and request satisfaction,… Read full article

    Written by

    elearning

  • Festivals & Fairs Operator Implements Online Role‑Plays to Practice Crowd Flow Before Gates Open, Delivering Smoother Ingress

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    This case study profiles a Festivals & Fairs operator that implemented Online Role‑Plays so gate, security, and operations teams could practice crowd flow scenarios before gates open. By instrumenting scenarios with xAPI and using the Cluelabs xAPI Learning Record Store to monitor readiness and link practice to ingress KPIs, leaders drove faster decisions, fewer bottlenecks,… Read full article

    Written by

    elearning

  • How a Smart Home & IoT Consumer Electronics Company Used Online Role‑Plays to Boost First‑Time Install Success

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    This article profiles a consumer electronics organization in the Smart Home & IoT market that implemented Online Role‑Plays to let field and partner teams practice critical install scenarios with micro‑coaching tips, driving higher first‑time installation success and faster time to proficiency. By instrumenting the role‑plays with xAPI and feeding the Cluelabs Learning Record Store, the… Read full article

    Written by

    elearning

  • Standardizing Shift Notes in Wind and Solar O&M: How Online Role‑Plays Transformed Field Documentation

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    In the renewables and environment industry, a wind and solar operations and maintenance provider used Online Role‑Plays to align technicians on clear, practical standards for shift notes and evidence photos. Paired with data from an xAPI Learning Record Store, the program delivered targeted coaching, faster onboarding, and consistent, auditable records across sites. The case study… Read full article

    Written by

    elearning