Category: eLearning Case Studies

  • Feedback and Coaching in the Hospital and Health Care Industry: How Behavioral Health Hospitals Reinforced Privacy and Safety

    ,

    This case study examines a behavioral health hospital system in the hospital and health care industry that made Feedback and Coaching the core of its learning strategy to standardize privacy and safety checks. Leader rounding, peer coaching, and brief huddles were supported by tablet-based checklists and micro-scenarios, while the Cluelabs xAPI Learning Record Store unified… Read full article

  • Capital Markets Case Study: Automated Grading and Evaluation Elevates Cross-Referral Compliance on Integration Desks

    ,

    In the capital markets industry, Wealth & Capital Markets Integration Desks implemented Automated Grading and Evaluation to standardize compliant cross-referrals through realistic role-plays and clear rubrics. Powered by the Cluelabs xAPI Learning Record Store, the program delivered real-time feedback, centralized analytics, and auditable evidence—driving higher referral quality, faster time-to-proficiency, and stronger consistency across desks. This… Read full article

  • Biotechnology CDMO Case Study: Role-Based Tests and Assessments Prove Sponsor Readiness

    ,

    This case study details how a biotechnology contract development and manufacturing organization (CDMO) standardized competency using a role-based Tests and Assessments program that aligned training across e-learning, simulations, and on-the-job checklists. By capturing xAPI data and centralizing records in the Cluelabs xAPI Learning Record Store, the team created consistent, audit-ready evidence tied to SOP versions… Read full article

  • PR and Communications for Startups and Scaleups: How 24/7 Learning Assistants Turn Product Facts Into Credible Stories

    ,

    This case study shows how a PR and communications operation serving startups and scaleups deployed 24/7 Learning Assistants, supported by the Cluelabs xAPI Learning Record Store, to fix fragmented messaging, slow onboarding, and hype‑heavy drafts. The always‑on learning layer delivered guided practice, scenario‑based pitch coaching, and consistent rubrics, while the LRS captured adoption, skill gains,… Read full article

  • Higher Education Academic Advising: Real‑Time Dashboards and Reporting Link Training to Student Satisfaction and Resolution

    ,

    This case study examines a higher education academic advising operation that implemented Real‑Time Dashboards and Reporting to connect training with measurable outcomes. Using the Cluelabs xAPI Learning Record Store as the learning data backbone, the team unified LMS, CRM, and survey data into role‑based, near‑real‑time views that drove targeted microlearning, timely coaching, and confident decisions.… Read full article

  • Judiciary Industry Case Study: Collaborative Experiences Align Notices and Room Setups in Mediation/ADR Centers

    ,

    This executive case study from the judiciary industry shows how a network of Mediation/ADR Centers implemented Collaborative Experiences to co-create standardized “Notice Alignment” and “Room Setup” checklists. With the Cluelabs PDF Maker eLearning Widget generating branded, version‑controlled PDFs from single data entry, the program cut prep time, reduced errors, and boosted on‑time starts and participant… Read full article

  • Accelerating Approvals in Healthcare and Life Sciences Consulting With Advanced Learning Analytics

    ,

    This case study explores how a management consulting firm in healthcare and life sciences implemented Advanced Learning Analytics—anchored by the Cluelabs xAPI Learning Record Store—to build stakeholder maps and run rehearsal labs that de‑risk complex, multi‑function approvals. By centralizing xAPI data from simulations, coaching, and a mapping tool, the team generated readiness scores, flagged influence… Read full article

  • In Healthtech and Regulated Software, Collaborative Experiences Build Audit‑Ready Teams

    ,

    This case study examines how a provider in the healthtech and regulated software industry implemented Collaborative Experiences—cohort-based, cross-functional learning in the flow of work—to strengthen privacy and validation practice and stay audit-ready. Facing fragmented knowledge and fast release cycles, the organization paired Collaborative Experiences with the Cluelabs xAPI Learning Record Store to turn practice into… Read full article

  • Residential & HOA Security: Cutting Escalations With Situational Simulations

    ,

    This case study explores how a Residential & HOA Security provider used Situational Simulations to give officers short, realistic practice and bring consistency to high-pressure resident interactions. By pairing the simulations with the Cluelabs xAPI Learning Record Store to connect training data with field incidents, the organization showed a clear link between higher simulation mastery… Read full article

  • Simplifying Beauty & Salon Wholesale With Games and Gamified Experiences

    ,

    This case study shows how a beauty and salon wholesale operation used games and gamified experiences to train frontline teams on fast‑changing rules for samples, bundles, and returns. Supported by a policy assistant (Cluelabs AI Chatbot eLearning Widget) embedded in training and daily workflows, the program delivered instant answers, scenario‑based practice, and role‑specific challenges that… Read full article