The eLearning Blog

Category: eLearning Case Studies

  • How a Biotech CRO Standardized Data Handling and Chain of Custody Across Sites With Compliance Training and an xAPI LRS

    ,

    A biotechnology contract research organization spanning preclinical and clinical operations implemented role‑based compliance training, reinforced by the Cluelabs xAPI Learning Record Store, to unify SOPs and provide audit‑ready evidence. The program standardized data handling and chain of custody across sites, reduced deviations, sped up onboarding, and improved inspection readiness. This case study explains the challenges,… Read full article

    Written by

    elearning

  • Payments & Card Issuers Banking Organization Cuts Errors and Escalations with 24/7 Learning Assistants

    ,

    A banking Payments & Card Issuers organization implemented 24/7 Learning Assistants, anchored by scenario-based practice, to reduce error rates and escalations across high-volume operations. Supported by the Cluelabs xAPI Learning Record Store for real-time insight into decision paths and outcomes, leaders targeted high-risk steps, refined coaching, and verified sustained improvements. This executive case study outlines… Read full article

    Written by

    elearning

  • Airports & Ground Handlers Operation Uses Situational Simulations to Achieve Shift-Level Readiness and Confident Staffing of Critical Roles

    ,

    This case study profiles an Airports & Ground Handlers operation that implemented Situational Simulations—supported by the Cluelabs xAPI Learning Record Store—to track readiness by shift and staff critical roles with confidence. Facing volatile demand, safety-critical workflows, and high turnover, the team co-designed role-based scenarios mapped to competencies and connected performance data to rostering to surface… Read full article

    Written by

    elearning

  • Automotive Aftermarket Parts Warehouses Use Tests and Assessments To Train Flex Teams for Peaks With Adaptive Modules

    ,

    This case study profiles an automotive aftermarket parts warehousing operation that implemented Tests and Assessments, supported by the Cluelabs xAPI Learning Record Store, to deliver adaptive modules that trained flex teams for peak demand. By diagnosing skill gaps first and routing learners to targeted micro-lessons, the program accelerated time-to-proficiency, improved pick and pack accuracy and… Read full article

    Written by

    elearning

  • How a Footwear Brand Used Engaging Scenarios to Train Staff on Fit, Lacing Techniques, and Materials Performance With Interactive Demos

    ,

    This case study profiles a footwear brand in the apparel and fashion industry that implemented Engaging Scenarios to replace slide-based training with realistic, interactive demos that trained staff on fit assessment, corrective lacing methods, and materials performance. Supported by a Cluelabs AI product-fit assistant for on-demand answers, the program improved service consistency, boosted associate confidence,… Read full article

    Written by

    elearning

  • Beauty & Salon Wholesaler Keeps Samples, Bundles, and Returns Straightforward With Auto‑Generated Quizzes and Exams

    ,

    A Beauty & Salon Wholesale organization implemented Auto‑Generated Quizzes and Exams—paired with the Cluelabs AI Chatbot eLearning Widget—to keep samples, bundles, and returns straightforward across sales, warehouse, and customer service teams. The case study outlines the challenges of fast‑changing promos and nuanced policies, the assessment‑led rollout, and the change tactics that drove adoption, resulting in… Read full article

    Written by

    elearning

  • How an Early-Stage Venture Capital Firm Used Personalized Learning Paths to Cut IC Rewrites and Deliver Decision-Ready One-Pagers

    ,

    This case study shows how an early-stage venture capital firm implemented Personalized Learning Paths—supported by a “One-Pager Coach” built with the Cluelabs AI Chatbot eLearning Widget—to standardize deal communication and upskill the team. The program clarified expectations, embedded real-time coaching in the flow of work, and cut Investment Committee rewrites while producing stronger, decision-ready one-pagers… Read full article

    Written by

    elearning

  • Fixed ISP and Fiber Provider Cuts Escalations and Speeds Installs With Predicting Training Needs and Outcomes

    ,

    This case study profiles a telecommunications fixed ISP and fiber provider that implemented a Predicting Training Needs and Outcomes strategy to align learning with field performance. By connecting course activity and on-the-job data and using predictive prompts to deliver microlearning and coaching in the flow of work, the organization achieved fewer escalations and faster installs… Read full article

    Written by

    elearning

  • How a Staffing and Recruiting Freelance Marketplace Reduced Churn with a Fairness and Consistency L&D Program and an AI Timeline Assistant

    ,

    A staffing and recruiting organization that operates a freelance and creator marketplace implemented a Fairness and Consistency learning and development program, reinforced by the Cluelabs AI Chatbot eLearning Widget as a Timeline & Expectations Assistant. By standardizing language, clarifying decision rights, and giving 24/7 in the flow guidance on humane timelines and scope resets, the… Read full article

    Written by

    elearning

  • Semiconductor Equipment Supplier Uses Situational Simulations To Enable FabGuide For Policy‑Safe Customer Communications

    ,

    This case study profiles a semiconductor equipment supplier that implemented Situational Simulations—supported by the Cluelabs AI Chatbot eLearning Widget—to create a FabGuide Assistant and achieve policy‑safe communications with customer teams via FabGuide. The simulation‑driven approach mirrored real fab touchpoints, embedded approved language and guardrails, and delivered measurable results including faster onboarding, higher first‑pass approval rates,… Read full article

    Written by

    elearning