Category: eLearning Case Studies

  • LPO Provider Makes QA Consistent Across Reviewers and Sites With a Demonstrating ROI Program and the Cluelabs xAPI LRS

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    An LPO (Legal Process Outsourcing) provider implemented a Demonstrating ROI–focused learning and development program to fix uneven quality assurance across reviewers and sites. By instrumenting calibration and live QA with xAPI and centralizing events in the Cluelabs xAPI Learning Record Store, the team tracked inter-rater reliability, site variance, and drift and coached to a single… Read full article

  • How a Digital Newsroom Used Online Role‑Plays to Turn Training Into Trust and Return Visits

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    This case study follows an online media newsroom that faced breaking‑news speed, misinformation risks, and dispersed teams. The organization implemented Online Role‑Plays, instrumented with the Cluelabs xAPI Learning Record Store, to rehearse the first minutes of a live story and measure trust‑critical decisions. The program connected training to trust and return visits by sharpening editorial… Read full article

  • How a Midstream & Pipelines Operator Implemented AI‑Assisted Feedback and Coaching to Practice Calm Incident Communications in Realistic Scenarios

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    This case study examines how a Midstream & Pipelines operator in the oil and energy sector implemented AI‑Assisted Feedback and Coaching to help crews practice calm, clear incident communications in realistic scenarios. By pairing AI‑guided simulations with data capture and dashboards, the organization built repeatable communication habits, reduced escalation errors, and created audit‑ready insights—showing a… Read full article

  • How an Arts and Culture Nonprofit Linked Training to Attendance and Giving With Auto‑Generated Quizzes and Exams

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    This case study shows how an arts and culture nonprofit organization implemented Auto‑Generated Quizzes and Exams to standardize role‑based learning and directly connect training engagement to attendance, membership conversions, and average gift size. By pairing auto‑generated assessments with the Cluelabs xAPI Learning Record Store, the team centralized learning data with ticketing and CRM events, enabling… Read full article

  • Marketing and Advertising Production Studio Achieves Planned Set Days With a Demonstrating ROI L&D Strategy and Cluelabs xAPI LRS

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    Facing shifting schedules and budget creep, a marketing and advertising production studio implemented a Demonstrating ROI learning and development strategy, instrumented with xAPI and the Cluelabs xAPI Learning Record Store to tie training to production KPIs. The result was planned set days that protect creative time and budgets, with fewer reshoots, lower overtime, and tighter… Read full article

  • Packaging and Consumer Goods Manufacturer Tightens Changeovers With Tests and Assessments and Visual Job Aids

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    A packaging and consumer goods manufacturer implemented a Tests and Assessments–driven learning program to standardize skills on the line and turn insights into focused, visual job aids. Using assessment data and the Cluelabs PDF Maker eLearning Widget to generate run‑specific one‑page checklists, the operation tightened changeovers, improved uptime and first‑pass quality, and reduced variability across… Read full article

  • Case Study: Healthcare and Life Sciences Management Consulting Firm Implements Upskilling Modules to Lift Meeting Win Rates and Shorten Sales Cycles

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    This article profiles a Healthcare and Life Sciences management consulting firm that implemented role‑based Upskilling Modules to standardize client messaging and improve early‑stage meetings. Using the Cluelabs xAPI Learning Record Store to connect learning and CRM data, leaders tracked meeting win rate and sales cycle time reductions, and cohorts that completed the training achieved higher… Read full article

  • Heavy Machinery Company Correlates Training to Uptime and Warranty Costs With Collaborative Experiences and the Cluelabs xAPI LRS

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    This case study profiles a Mining and Construction Equipment provider that implemented Collaborative Experiences integrated with the Cluelabs xAPI Learning Record Store. By tagging learning by asset, site, and role and joining it with telematics, CMMS, and claims data, the team correlated training participation with equipment uptime and warranty costs, enabling near real-time dashboards and… Read full article

  • How Authorized Watch & Jewelry Dealers Used Microlearning Modules to Standardize Intake Photos and Service Handoffs

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    A network of Authorized Watch & Jewelry Dealers in the luxury goods and jewelry industry implemented Microlearning Modules to eliminate inconsistent frontline practices and successfully standardize intake photos and service handoffs. Bite-size, visual lessons and point-of-need checklists drove adoption, while the Cluelabs xAPI Learning Record Store enabled real-time compliance tracking and proof of impact. The… Read full article

  • Healthcare & Life‑Sciences Logistics 3PL Improves Excursion Tracking and CAPA Timeliness with Collaborative Experiences and the Cluelabs xAPI LRS

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    This case study follows a Healthcare & Life‑Sciences logistics 3PL that implemented Collaborative Experiences—peer‑led drills, cross‑functional huddles, and microlearning—integrated with the Cluelabs xAPI Learning Record Store (LRS) to unify learning and operations data. The approach created a single source of truth that strengthened temperature‑excursion tracking and sped CAPA completion across a dispersed, regulated network, while… Read full article