The eLearning Blog

Category: eLearning Case Studies

  • Festivals & Fairs Operator Implements Online Role‑Plays to Practice Crowd Flow Before Gates Open, Delivering Smoother Ingress

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    This case study profiles a Festivals & Fairs operator that implemented Online Role‑Plays so gate, security, and operations teams could practice crowd flow scenarios before gates open. By instrumenting scenarios with xAPI and using the Cluelabs xAPI Learning Record Store to monitor readiness and link practice to ingress KPIs, leaders drove faster decisions, fewer bottlenecks,… Read full article

    Written by

    elearning

  • Energy & Utilities Engineering Organization Strengthens Safety Culture With Real-Time Dashboards and Reporting

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    An Energy & Utilities engineering organization implemented Real-Time Dashboards and Reporting, powered by a Cluelabs xAPI Learning Record Store, to strengthen its safety culture with targeted safety modules and digital attestations. Facing high-risk field work, dispersed crews, and siloed compliance data, the team unified course completions, toolbox talks, field checklists, and policy sign-offs into live,… Read full article

    Written by

    elearning

  • How a Charter Management Organization Linked Training to Attendance Accuracy and CSAT With Automated Grading and Evaluation

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    In the education management sector, this case study profiles a charter management organization that implemented Automated Grading and Evaluation to deliver consistent, real-world practice and rapid feedback at scale. Combined with the Cluelabs xAPI Learning Record Store, the solution linked training to measurable improvements in attendance accuracy and CSAT, offering a repeatable model for executives… Read full article

    Written by

    elearning

  • Consumer Services Residential Cleaning and Housekeeping Provider Links Problem-Solving Activities to Repeat Bookings and Reviews With an xAPI LRS

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    This case study shows how a consumer services provider in residential cleaning and housekeeping implemented short, phone-based Problem-Solving Activities and used the Cluelabs xAPI Learning Record Store to unify training and service data. The organization correlated training participation and scenario proficiency to repeat-booking rates and online review trends by team and region, while improving loyalty,… Read full article

    Written by

    elearning

  • How a Consumer Goods Contact Center Used Demonstrating ROI to Link Training to CSAT and Repeat-Contact Rates

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    This case study profiles a consumer goods organization with large customer experience and contact center operations that implemented a Demonstrating ROI approach in its learning and development program to tie training directly to CSAT and repeat-contact rates. Using the Cluelabs xAPI Learning Record Store to connect learning data with operational metrics, the team ran trusted… Read full article

    Written by

    elearning

  • How a Smart Home & IoT Consumer Electronics Company Used Online Role‑Plays to Boost First‑Time Install Success

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    This article profiles a consumer electronics organization in the Smart Home & IoT market that implemented Online Role‑Plays to let field and partner teams practice critical install scenarios with micro‑coaching tips, driving higher first‑time installation success and faster time to proficiency. By instrumenting the role‑plays with xAPI and feeding the Cluelabs Learning Record Store, the… Read full article

    Written by

    elearning

  • How an EdTech Software Company Reduced Support Tickets With Embedded How‑To Bots by Implementing a Fairness and Consistency L&D Strategy

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    This case study profiles an EdTech software company in the computer software industry that implemented a Fairness and Consistency learning-and-development strategy to standardize guidance and improve the learner experience. Using the Cluelabs AI Chatbot eLearning Widget to embed just-in-time how‑to bots in the product and onboarding, the team centralized SOPs and delivered the same step‑by‑step… Read full article

    Written by

    elearning

  • Problem-Solving Activities Help a Capital Markets Exchange and ATS Operator Onboard Participants and Staff with Market-Structure Modules

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    This article shows how a capital markets exchange and ATS operator used Problem-Solving Activities—supported by the Cluelabs xAPI Learning Record Store—to onboard participants and staff with market-structure modules. Facing dense concepts, frequent rule changes, and distributed teams, the organization replaced lectures with short, scenario-driven cases tied to real trading workflows and captured xAPI decision data… Read full article

    Written by

    elearning

  • Wallboard And Gypsum Manufacturer Boosts Uptime With Advanced Learning Analytics And Cluelabs xAPI LRS

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    This case study examines how a wallboard and gypsum manufacturer in the building materials industry implemented Advanced Learning Analytics, anchored by the Cluelabs xAPI Learning Record Store, to upskill maintenance teams on predictive checks and improve plant uptime. By instrumenting microlearning, simulations, and QR code job aids to capture xAPI data and joining it with… Read full article

    Written by

    elearning

  • Biotechnology CRO Standardizes Data Handling and Chain of Custody Across Sites With a Role-Based Tests and Assessments Program Powered by the Cluelabs xAPI LRS

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    A biotechnology contract research organization operating across preclinical and clinical sites implemented a role-based Tests and Assessments program, instrumented with xAPI and powered by the Cluelabs Learning Record Store, to create a unified, audit-ready competency ledger tied to SOP IDs and versions. The outcome was standardized data handling and chain of custody across sites, with… Read full article

    Written by

    elearning