The eLearning Blog

Category: eLearning Case Studies

  • How a Fire & Rescue Department Transformed Training With Automated Grading and Evaluation

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    This executive case study from the public safety industry shows how a Fire & Rescue department implemented Automated Grading and Evaluation to standardize assessments, accelerate feedback, and improve documentation. Working alongside a Cluelabs xAPI Learning Record Store, the solution delivered cleaner reports, smoother drills, and real-time insights for leaders and instructors. The summary highlights the… Read full article

    Written by

    elearning

  • Strengthening Safety in Aviation Airports & Ground Handling With Targeted Tests and Assessments

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    This case study shows how an aviation Airports & Ground Handling operator used targeted Tests and Assessments—supported by station‑specific, visual modules and an xAPI Learning Record Store—to improve safety culture and operational reliability. By embedding short, task‑level checks into everyday workflows and unifying data across stations, the team identified gaps quickly, delivered timely refreshers, and… Read full article

    Written by

    elearning

  • Standardizing Shift Notes in Wind and Solar O&M: How Online Role‑Plays Transformed Field Documentation

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    In the renewables and environment industry, a wind and solar operations and maintenance provider used Online Role‑Plays to align technicians on clear, practical standards for shift notes and evidence photos. Paired with data from an xAPI Learning Record Store, the program delivered targeted coaching, faster onboarding, and consistent, auditable records across sites. The case study… Read full article

    Written by

    elearning

  • Predictive L&D In Higher Education IT Support: Predicting Training Needs and Outcomes That Lift FCR

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    This case study from the higher education industry shows how an IT Help Desk and Classroom Technology operation implemented Predicting Training Needs and Outcomes to target high‑impact skills and improve first‑contact resolution. By centralizing learning data in the Cluelabs xAPI Learning Record Store and correlating training to ticket themes and FCR, the team delivered just‑in‑time… Read full article

    Written by

    elearning

  • Raising Creative Quality in Marketing and Advertising: Upskilling Modules Help a Performance Marketing Shop Lift Copy and Mobile Edits

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    This executive case study from the marketing and advertising industry shows how a performance marketing shop implemented Upskilling Modules—paired with an embedded AI coaching tool—to quickly raise the baseline on ad copy and mobile edits. The modular training, reinforced by instant guidance from the Cluelabs AI Chatbot eLearning Widget, improved first-pass approvals, consistency across accounts,… Read full article

    Written by

    elearning

  • Scaling Role-Based Learning in K-12: How an Education Service Agency Used AI-Assisted Feedback and Coaching

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    This case study examines a K-12 Education Service Agency that implemented AI-Assisted Feedback and Coaching to deliver consistent, role-based training across multiple school districts. It outlines the challenges of fragmented materials and scale, the strategy that paired AI coaching with rapid storyboarding, and the measurable impact on adoption, quality, and speed of rollout—offering practical guidance… Read full article

    Written by

    elearning

  • Level Up Compliance: How a Hazardous Waste TSDF Transformed Training With Games and Gamified Experiences

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    This executive case study shows how an environmental services operation—specifically a hazardous waste TSDF—implemented Games and Gamified Experiences to make compliance training engaging, role-based, and audit-ready. By pairing realistic game scenarios and on-the-job checklists with an xAPI Learning Record Store, the organization captured decision paths, sign-offs, and timestamps mapped to RCRA, DOT, and HAZWOPER requirements.… Read full article

    Written by

    elearning

  • How a Digital Newsroom in Online Media Used 24/7 Learning Assistants to Publish Faster With Fewer Corrections

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    This executive case study shows how a high-volume digital newsroom in the online media industry embedded 24/7 Learning Assistants into daily workflows to coach reporters and editors in real time. By delivering on-demand guidance for style, sourcing, and corrections inside the CMS and chat, the team accelerated cycle time and reduced errors. Leaders and L&D… Read full article

    Written by

    elearning

  • How a Consumer App Publisher in the Computer Software Industry Boosted Performance With Engaging Scenarios

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    This executive case study shows how a consumer app publisher in the computer software industry implemented Engaging Scenarios—enhanced by an AI coaching chatbot—to improve de‑escalation and feature guidance on the front line. It outlines the challenge of rapid feature change and high‑stakes user interactions, the strategy and rollout, and the measurable outcomes in first contact… Read full article

    Written by

    elearning

  • How a Study Abroad Higher Education Organization Scaled Risk Training With Performance Support Chatbots

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    This executive case study from the higher education Study Abroad & International sector shows how Performance Support Chatbots, paired with micro‑modules, standardized risk briefings across global programs. By integrating the Cluelabs xAPI Learning Record Store for real‑time analytics and audit‑ready reporting, the organization improved completion rates, reduced repeat questions, and delivered consistent, compliance‑ready training at… Read full article

    Written by

    elearning