Category: eLearning Case Studies

  • Wind And Solar O&M Provider Standardizes Shift Notes And Evidence Photos Across Crews With Upskilling Modules And xAPI

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    A wind and solar operations and maintenance provider implemented targeted Upskilling Modules—embedded in the workflow and instrumented with the Cluelabs xAPI Learning Record Store (LRS)—to fix inconsistent field documentation. The solution standardized shift notes and evidence photos across crews, producing consistent, audit‑ready records while reducing rework and speeding handoffs. Executives and L&D teams will see… Read full article

  • Institutional Real Estate Owner Aligns Messaging Across Property Managers and Markets With Tests and Assessments

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    This case study profiles an institutional owner in the real estate industry that implemented Tests and Assessments—supported by an xAPI Learning Record Store—to align messaging across property managers and markets. Through short, scenario-based evaluations and knowledge checks instrumented with the Cluelabs xAPI LRS, leaders tracked consistency by pillar, market, and role, then assigned targeted refreshers.… Read full article

  • How a Public-Sector Parks & Recreation Safety Team Used Tests and Assessments to Achieve Calm, Inclusive Event Communication

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    This case study shows how a public-sector Parks & Recreation Safety organization implemented Tests and Assessments—supported by the Cluelabs AI Chatbot eLearning Widget—to help frontline staff practice calm, inclusive event communication during crowded community events. It walks through the industry context and staffing challenges, the competency map behind scenario-based assessments and fast feedback, and the… Read full article

  • In-House Brand Team in PR and Communications Uses Advanced Learning Analytics to Keep Brand Voice Coherent Across Regions and Agencies

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    An in-house brand team in the public relations and communications industry implemented Advanced Learning Analytics to fix fragmented training and inconsistent messaging, ultimately keeping the brand voice coherent across regions and partner agencies. By mapping brand-voice competencies, aligning content to standards, and embedding the Cluelabs AI Chatbot eLearning Widget as an on-demand Brand Voice Coach,… Read full article

  • How a GovTech Program Development Organization Used Demonstrating ROI to Coordinate Vendors Without Losing Accountability

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    An organization delivering GovTech program development in the public sector implemented a Demonstrating ROI learning and development program to align skills with delivery outcomes and keep multivendor work accountable. By defining a shared xAPI profile and centralizing data in the Cluelabs xAPI Learning Record Store, teams and suppliers operated from a single source of truth,… Read full article

  • K–12 Education Service Agency Ties Learning to Regional Attendance and Climate Trends With Engaging Scenarios

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    This case study shows how a K–12 Education Service Agency in primary and secondary education implemented Engaging Scenarios to transform professional learning and directly link training to regional attendance and school climate trends. Using the Cluelabs xAPI Learning Record Store to capture scenario choices, proficiency, and completion—tagged by region, role, and grade band—and to ingest… Read full article

  • Ballot Measure Committees Align Print And Digital Disclosures With Collaborative Experiences And The Cluelabs AI Chatbot

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    Facing shifting state and platform rules, a political organization running Ballot Measure Committees implemented Collaborative Experiences and the Cluelabs AI Chatbot eLearning Widget as a just-in-time Disclosure Coach to standardize compliance in the flow of work. The program aligned disclosures across print and digital, boosted first-pass approvals, and cut rework and turnaround times. Read full article

  • Pharmaceuticals Company’s Pharmacovigilance and Safety Operations Cut Narrative Edits and Case Cycle Time With Situational Simulations

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    This case study highlights how a pharmaceuticals company’s pharmacovigilance and safety operations implemented Situational Simulations—instrumented with xAPI and the Cluelabs xAPI Learning Record Store—to mirror end‑to‑end case handling and target coaching where it mattered. By aligning learner event data with operational KPIs, the team reduced narrative edits and shortened case cycle time while maintaining quality… Read full article

  • LPO Provider Makes QA Consistent Across Reviewers and Sites With a Demonstrating ROI Program and the Cluelabs xAPI LRS

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    An LPO (Legal Process Outsourcing) provider implemented a Demonstrating ROI–focused learning and development program to fix uneven quality assurance across reviewers and sites. By instrumenting calibration and live QA with xAPI and centralizing events in the Cluelabs xAPI Learning Record Store, the team tracked inter-rater reliability, site variance, and drift and coached to a single… Read full article

  • How a Digital Newsroom Used Online Role‑Plays to Turn Training Into Trust and Return Visits

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    This case study follows an online media newsroom that faced breaking‑news speed, misinformation risks, and dispersed teams. The organization implemented Online Role‑Plays, instrumented with the Cluelabs xAPI Learning Record Store, to rehearse the first minutes of a live story and measure trust‑critical decisions. The program connected training to trust and return visits by sharpening editorial… Read full article