The eLearning Blog

Category: eLearning Case Studies

  • How a QSR Operator Cut Comps With AI-Assisted Feedback and Coaching

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    An operator in the food and beverages Quick-Service Restaurant (QSR) sector implemented AI-Assisted Feedback and Coaching, supported by the Cluelabs xAPI Learning Record Store, to scale short service-recovery role-plays and targeted manager coaching. The approach fit into daily operations, delivered instant AI feedback, and guided data-driven reinforcement, resulting in fewer comps and more consistent guest… Read full article

    Written by

    elearning

  • Fintech Lender Speeds Support Onboarding With Product-Specific Paths Using Compliance Training

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    An online fintech lender implemented a role-based Compliance Training program that mapped regulations to real product workflows. Supported by Cluelabs AI-Powered Storyboarding, the team built and refreshed product-specific learning paths, enabling the organization to onboard support quickly with product-specific paths, reduce time-to-proficiency, and strengthen audit readiness. This case study outlines the challenges, strategy and solution,… Read full article

    Written by

    elearning

  • Water/Wastewater Utility Uses Feedback and Coaching to Track Readiness Across Shifts and Facilities

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    This case study profiles a water/wastewater utility that implemented a structured Feedback and Coaching program, supported by the Cluelabs xAPI Learning Record Store (LRS), to track readiness across shifts and facilities in real time. By capturing coaching notes, observations, and task sign-offs as xAPI data, leaders saw who was learning, practicing, or verified by person,… Read full article

    Written by

    elearning

  • How a Theme Parks and Attractions Operator Standardized Pre-Open Checks With Scenario Practice, Role-Play, and the Cluelabs AI Chatbot

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    An entertainment industry theme parks and attractions operator used Scenario Practice and Role-Play, paired with the Cluelabs AI Chatbot eLearning Widget for point-of-work support, to standardize pre-open checks with just-in-time tips. The program turned checklists into habits through realistic scenarios and embedded the chatbot via Storyline, QR codes, and SMS so operators could get step-by-step… Read full article

    Written by

    elearning

  • Energy and Utilities Engineering Company Correlates Training to Incident Rates and Restoration Times With Automated Grading and Evaluation

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    An Energy and Utilities engineering company implemented Automated Grading and Evaluation, supported by the Cluelabs xAPI Learning Record Store (LRS), to standardize assessments, deliver fast feedback, and connect learning data with operational metrics. By joining scores, attempts, and scenario tags with incident logs and restoration times, the organization quantified the link between training and field… Read full article

    Written by

    elearning

  • Education Management Testing & Assessment Centers Cut Irregularities Using Real-Time Dashboards and Reporting

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    This case study shows how an education management organization operating testing and assessment centers implemented Real-Time Dashboards and Reporting, powered by the Cluelabs xAPI Learning Record Store, to target and deliver test security microlearning at the moment of need. By centralizing training and incident data and surfacing role-based alerts, the program reduced irregularities, sped response… Read full article

    Written by

    elearning

  • Multisite Fitness And Wellness Studios Operator Links Training To Retention And NPS With Collaborative Experiences

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    This case study profiles a multisite fitness and wellness studios operator in consumer services that implemented Collaborative Experiences to standardize service and accelerate instructor ramp-up. By unifying data on peer practice and manager coaching (via the Cluelabs xAPI Learning Record Store), the organization used analytics to link training to improvements in member retention and Net… Read full article

    Written by

    elearning

  • Beauty & Personal Care Consumer Goods Manufacturer Standardizes Batching and QA With Automated Grading and Evaluation

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    This case study profiles a Beauty & Personal Care consumer goods manufacturer that implemented Automated Grading and Evaluation to standardize batching and quality assurance through image-based checks. By turning SOPs into visual rubrics and capturing results in the Cluelabs xAPI Learning Record Store, the organization reduced defects and rework, sped up onboarding, and created audit-ready… Read full article

    Written by

    elearning

  • How a Consumer Device OEM Ramped NPI Faster With Automated Grading and Evaluation

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    This case study shows how a Consumer Device OEM in the consumer electronics industry implemented Automated Grading and Evaluation to deliver role-based learning from R&D to retail and accelerate new product introduction. By pairing auto-graded simulations with the Cluelabs xAPI Learning Record Store for real-time readiness dashboards, the organization cut time to competency, improved consistency… Read full article

    Written by

    elearning

  • How a Developer Tools and SDK Vendor Used Demonstrating ROI to Link Training to Adoption and Activation

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    This executive case study profiles a developer tools and SDK vendor in the computer software industry that implemented a Demonstrating ROI strategy in its learning and development program to use analytics to tie training directly to product adoption and activation. By integrating learning data with product telemetry—supported by an xAPI learning record store—the team built… Read full article

    Written by

    elearning