Tag: Performance Support Chatbots
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Nonprofit and Public Interest Communications: Performance Support Chatbots Drive Calm, Transparent Rapid Response
This case study examines how a nonprofit team in the public relations and communications industry implemented Performance Support Chatbots to deliver just-in-time checklists, message templates, tone prompts, and in-flow approvals inside Slack, Teams, and their CMS. Paired with the Cluelabs xAPI Learning Record Store (LRS) for real-time visibility and audit-ready after-action data, the approach improved…
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How a Study Abroad Higher Education Organization Scaled Risk Training With Performance Support Chatbots
This executive case study from the higher education Study Abroad & International sector shows how Performance Support Chatbots, paired with micro‑modules, standardized risk briefings across global programs. By integrating the Cluelabs xAPI Learning Record Store for real‑time analytics and audit‑ready reporting, the organization improved completion rates, reduced repeat questions, and delivered consistent, compliance‑ready training at…
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