Tag: Tests and Assessments
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Information Technology (Fintech & Payments Engineering): Using Tests and Assessments to Standardize Runbooks and Policy Prompts in Chat
This executive case study shows how an information technology organization in fintech and payments engineering implemented Tests and Assessments—open-book, scenario-based checks in Articulate Storyline—alongside a governed Cluelabs AI chat assistant to fix fragmented runbooks and policy drift. By tying role-based competency mapping and assessments to a “Runbook & Policy Assistant” embedded in daily workflows, the…
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International Trade and Development: A Ports and Terminal Operator Scales Performance With Role-Based Tests and Assessments
This case study from the international trade and development industry shows how a ports and terminal operator used role-based tests and assessments to target critical skills on the quay and in the yard. Paired with the Cluelabs xAPI Learning Record Store to connect learning data with terminal throughput KPIs and incident logs, leaders gained real-time…
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Biotechnology CDMO Case Study: Role-Based Tests and Assessments Prove Sponsor Readiness
This case study details how a biotechnology contract development and manufacturing organization (CDMO) standardized competency using a role-based Tests and Assessments program that aligned training across e-learning, simulations, and on-the-job checklists. By capturing xAPI data and centralizing records in the Cluelabs xAPI Learning Record Store, the team created consistent, audit-ready evidence tied to SOP versions…
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Security Industry Case Study: Tests and Assessments Power Dignity‑First Communications in Corporate Security (GSOC + Physical)
An organization in the security industry, operating a corporate security function with GSOC and physical teams, implemented a Tests and Assessments training solution supported by the Cluelabs AI Chatbot eLearning Widget to standardize clear, dignity‑first incident notices under pressure. The case details the challenges of busy operations, the assessment‑led strategy with scenario drills, and the…
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Strengthening Safety in Aviation Airports & Ground Handling With Targeted Tests and Assessments
This case study shows how an aviation Airports & Ground Handling operator used targeted Tests and Assessments—supported by station‑specific, visual modules and an xAPI Learning Record Store—to improve safety culture and operational reliability. By embedding short, task‑level checks into everyday workflows and unifying data across stations, the team identified gaps quickly, delivered timely refreshers, and…
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